The crew was attentive. The food was delicious. The flight was smooth.
Absolutely the worst food I've ever had on any flight. Otherwise, the flight is OK - just your regular transatlantic economy. Condor should stop saving pennies on meals. They save a penny, lose a dollar.
Last few years I didn't not have great experience with United Airlines.
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
Despite the booked seats in front of the land we were moved to the back of the plane even first like 8 lines were totally without pasangers. When I tried to sit on empty seat flight attendant asked me to go to my dedicated seat in the fully crowded back of the plane. She was not able to explain why. Food was very poor on flight LAX - VIE.
Austrian Airlines help and service was fine, but Kayak misled us into believing we had purchased a Business Class ticket. In fact, the tickets were only upgraded Coach Class tickets with luggage restrictions that belonged to the Coach Class. Very disappointed! Paid over $$$$ 9K for the two tickets. Very disappointing!
I paid for carry-on bag, but they did not let me take it on board, persuaded to check it in because the flight was full. I agreed to help them out, and they mixed up tag numbers and my bag got lost. I had very valuable things in there, and my whole vacation experience was ruined. I even asked the boarding assistant why the tag number was different from the assigned one, but they assured me it was alright and the bag will arrive to my destination. Nothing arrived of course. Incompetence of boarding assistants cost me the loss of all my things.
I bought the ticket a month before my flight but checked in couple hours before my flight and had to wait seat assignment just before take off. On top of that there was not enough room in the overhead bin for my luggage.
There were a number of passengers scheduled to transfer to the flight from Vienna to Warsaw. None of them made it because the crew failed to assist them in getting to the gate for the Warsaw bound flight in time. It could have been done very easily with proper assistance.
It becomes like Wizz air, no good, bad comfort and you should pay for 20kg bag.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Waiting outside for a long time is not really necessary
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.
After passing through boarding gates we had to wait for 45 minutes in a small space with no place to sit.
On time boarding, on time departure and early arrival. As it should be. Yes, the comfort and benefits are very poor, but therefore the ticket is 6 times cheaper than with a flag carrier. So I am not complaining about it. You get what you pay for.
How terrible! Extremely bad! I can not even wait for 5 minutes, because the Berlin airport does not work in the security facilities and can handle people. No communication, although we were assured by about 50 travelers that the airline is informed and is waiting for us.
Good, everything went straight forward and on time, I am satisfied
50 minute of delay on a flight scheduled after 22pm is really annoying. This was even the only flight departing from Frankfurt Hahn on that evening so the delay was inexcusable
We missed the flight due to very slow security control and lack of last call announcement. We only found out at the gate that the gate is closed. Altogether 14 or 15 people missed the flight FR4500 from Cologne to Dublin.
Very comfortable plane. The food was very good (for airplane food). The crew was great
I liked the flight, the attendants, and the comfort. But the gate for boarding was poor. Even the elderly had to climb down many many steps to the bus and climb up to the plane.
There was no entertainment or food service (short flight). The flight was delayed more than an hour.
It was a very smooth and on time flight experience. The crew was really friendly and polite. We were well informed about the flight, etc.
Cancelled 90 min AFTER Departure! We had to deplane and wait another hour plus for the flight to be shown as cancelled for the customer service team. There were many many angry customers.
Good and they are leaving at time and arriving on time
Horrible airport ever. We stood in the security check line for more than an hour. It was past boarding time and we were still waiting in line for the security check. With 2 children and a medically ill person we had a very stressful transit.
Flight cancelled. I was rebooked without discussion or options. Had booked a flight with a bed and when I was rebooked, the flight had a recliner seat. Felt cheated.
This flight had way more space than my international flight which is just embarrassing
Missed the flight due to delays, waited hours for someone to finally do something to help, get on a flight 10 hours later only to have the plane deviate to Greece and made us spend the night in Greece and get on a flight the next day. It was a 3 day trip and the worst experience of traveling we've ever been through.
Worst airline I’ve ever been on. Would not recommend to anyone no matter the cost.
Even when you get the priority pass the experience is not what it meant to be priority
Boarding from Teminal C, which requires long walking to it from main terminal A.
delayed flight, bag was delivered earlier than I landed, no even water was offered during the flight...
Boarding kept us waiting for ~15 minutes in the sleeve. Other than that, excellent for a low cost carrier.
2 hours delay, very disappointing, at least they didn’t cancel at all as they do often
Big delay because of the weather but communication not so good. Boarding already late (due to tight schedule on Wizz side). When you get in you are hurried every second even if you still need a few seconds to arrange your bags. Food far away from how it looks in the catalogue and right on row 8 already out of chocolate although you are supposed to receive one for a menu. No replacement was offered.
Il n’y a pas eu de vol du tout puisque celui à été déplacé à la veille sans aucune information. Aucun remboursement ni service client non plus. Scandale !
Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole
Communication was impossible: feedback was missing, no alternative communication options are offered. Check-in without feedback and the status was unclear at the airport until the last minute. A whole weekend under full stress. Never fly again but never use your platform again!!!
Good, efficient flights both ways. Didn’t have food and no entertainment so can’t comment on those. Friendly staff that let me move to a row with no one booked.
Easy checkin, fast luggage drop off, quick boarding, early take off and arrival. The perfect flight! Thanks
Nice to have reclining seats for a change and great to have internet access
Tivat airport really needs to up its game W Eurowings needs to provide support at luggage collection
Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings
We checked in 4 luggage and only got 3 back & lost our 4th luggage. Our flight was from berlin sept 22. We arrived Copenhagen but only received 3 luggage. Missing 1 still 24 hrs after our arrival and our Cruise will be leaving tomorrow 9/24/2023. This is the second time that our luggage gets lost/delayed in Copenhagen
No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.