460€ Find Cheap Flights from Uruguay to Munich – Compare and Save

I was not allowed to cancel the flight, customer service is atrocious

Need to pay for headsets, water, or any extra except air to breath.

I flew business class, at breakfast I asked for a small bottle of olive oil instead of butter and the flight attendant responded with a negative gesture.

They didn't even give us water, everything was sold

They should at least offer water like other airlines, which seems like a humanitarian gesture to me

Well. It is a no frills airline. Annoying is that even for the long-haul everything has to be paid for separately. Once you add up the extras the flight is getting to expensive. Then one might as well fly with a legacy carrier which provides far better comfort. Changing flight at MAD airport is a nightmare. The worst airport in the world. Poor signposting, poor passport control, poor security check and long queues. I had 2h transfer time and spend in queues almost 1.5h

No frills airlines. Tickets were reasonably priced for a short-term booking. But comfort is a big issue.

Probably will never use this air line again. Rude miserable staff. Uncomfortable seats.

Boarding, crew and flight were very smooth and efficient. It was a bit difficult to understand the announcements on board, but it is a minor thing. What was quite bad was the very long time it took to retrieve the luggage at the Frankfurt airport.

Onboarding process and crew was excellent and efficient, Information display was great. Keep on the good work and same standard. Nothing to change.