463€ Find Cheap Flights from Montevideo to Munich – Compare and Save

There was no water in one of the sinks in the executive area, which is unacceptable as we could not wash our hands after using the restroom

Boarding was a shitshow. Had to bus to the gate. No separate bus and boarding process for Business Class.

Sitting space was very tight, so eating was difficult. But everything else was good.

12 hours flight. Only one meal, not enough food. At the galley only water during the flight. Lavatories not clean. Headsets at extra cost.

I flew business class, at breakfast I asked for a small bottle of olive oil instead of butter and the flight attendant responded with a negative gesture.

They should at least offer water like other airlines, which seems like a humanitarian gesture to me

Well. It is a no frills airline. Annoying is that even for the long-haul everything has to be paid for separately. Once you add up the extras the flight is getting to expensive. Then one might as well fly with a legacy carrier which provides far better comfort. Changing flight at MAD airport is a nightmare. The worst airport in the world. Poor signposting, poor passport control, poor security check and long queues. I had 2h transfer time and spend in queues almost 1.5h

It was just okay. They overcharged me for a checked bag because I didn’t know it wasn’t included in the airfare.

Probably will never use this air line again. Rude miserable staff. Uncomfortable seats.

Boarding, crew and flight were very smooth and efficient. It was a bit difficult to understand the announcements on board, but it is a minor thing. What was quite bad was the very long time it took to retrieve the luggage at the Frankfurt airport.