I have no Comment. Super clean, Fantastic Crew, Food was delicious. Also wanted to add the Zurich Airport. Super nice people everything is in order super clean.
I like it very much it was a good experience with an excellent service
The crew and service was excellent. The food and entertainment were very good but not excellent.
Swiss messed up a Geneva-Zurich flight on a day with perfect weather. Then they didn’t even let people with almost no time to catch connections disembark first. Finally, luggage missed the connection of course and it took almost 24 hours for it to be delivered. We lost a whole day of vacation stuck in the hotel waiting for it.
On time arrivals and departure, good in flight entertainment, courteous flight attendants, decent meals, reasonable seat space
Close was excellent. Comfort was very good. The food was marginal.
Didn't make the connection as my primary flight was 3 hrs late, I had to basically beg to be put on a different airline to continue my trip otherwise I would have been sitting on the airport for 8 hrs
Drinking water could be in more sustainable packaging than plastic bottles
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
There were multiple delays and the food was poor. Better food.
The best budget airline in Europe. Flight was on time, crew friendly and worked hard during flight and were able to meet our needs. Only downside (not the airline's fault), there were no rear steps.
sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!
We were charged a ridiculous amount for a name spelling error on ticket which I would’ve corrected if I received pre-check info more than 1/2hr before flight. Then we were told at ticket counter that our bags were fine for boarding but then we’re charged another ridiculous amount to take in our luggage despite being told differently. Flight itself was great. Charges were unfair.
Apart from an email about re configuring passenger seating less than 24hrs before flying it was all good.
Staff had been really impolite at the boarding area and for both ways charged high extra fees without a reason. For the check-in luggage which was measured 3.5 kg and was confirmed by the stuff to cost 40 € , 60 Euros had been purchased from our credit card. When confronted staff did call us both liars and claimed to never have announced anything. Flight back , when not wanting to press a backpack in a measuring metal instead of hand measuring , staff got angry that one did not follow her order, which was than escalated by the team. Although carrying a baby anyways staff did not offer any help in the unreasonable process and than charged again extra money. Cabine crew has been friendly but this experience LL lead to not booking easy jet at all in the future. Check in process in Edinburgh anyways chaotic,to the family check-in and disabled check-in everybody else was guided for check in process, so people just getting in between each other, not possible to monitor your own stuff.
Boarding great. Didn’t eat or drink so can not comment.
The seat leg room seemed much tighter on the way home My cheese toasty wasn’t that hot - didn’t realise till half eaten
The flight boarded a little late but made up the time in flight - much appreciated. The staff were efficient and fairly friendly One of the toilets wasn’t working - having only one functioning toilet for a flight of hundreds isn’t really acceptable. I still find it amazing that the budget airlines can’t even offer free tap water to passengers.
Speedy boarding is a waste of money when they herd you on to a bus and take you to the plane and it turns in to a free for all …very unsatisfactory
Plane out was great, one back was cramped. Awful. Thankfully great crew!
My flight was delayed and my second flight missed despite a three hour connection in Düsseldorf. My luggage was lost and it took three hours to recover which was actually unfortunately very much barely possible. I needed to rebook a flight that was three times the original cost of the original flight which now I need to go back and recover from the airline. Terrible experience,
Nice to have reclining seats for a change and great to have internet access
Tivat airport really needs to up its game W Eurowings needs to provide support at luggage collection
Delay after delay: no information besides what my Kayak app provided was provided about the delays. The plane was at the gate. Also, the gate, 100A, was incredibly warm, and the sun was beaming in. Boarding was disorganized with no groups announced.
Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings
No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport
Filthy plane, obviously not cleaned properly between flights, food crumbles in seat and carpet
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Part of our luggage was lost and we had to wait 48 hours before receiving it. Also someone had to wait in the hotel to get it!!! Frustrating & disappointing
Condor computers constantly shut down. They had to book entire 747 off one computer. Condor does not leave enough time for their own scheduled layovers in Frankfurt. It is not possible to get through customs and to the gate on time. Both trips were a mess. Condor was so bad that they had to book half the people on Lufthansa to complete their journey. I do not recommend Condor for any reason for anyone.
We missed our connecting flight in Frankfurt due to being stuck in the passport line for two hours. Condor said they would not help us because we had a one hour layover which is enough time. When I explained that the line took two hours, they acknowledged that the line is that way but that is the airport and not them. We are now stuck in Frankfurt for two days and it has cost us $500.
The security check between our connecting flights at Frankfurt was a cluster. Horrible quality control with everyone cutting the line. We were in line for over an hour. Condor was nice enough to keep the gate open for us but it was incredibly stressful with two elderly women.
I used Kayak.com to buy plane tickets, which sent me to Underpricer. Immediately upon buying the tickets I started getting phone calls telling me that my "tickets were not guaranteed" unless I paid more money. I told them that if they've sold me on just the idea of a ticket, and not an actual ticket, then refund my money immediately. We argued, but they eventually said they would do that. They didn't, I refused the charge on my CC, the CC company eventually charged me anyway, and Underpricer still didn't cancel that ticket because I kept getting alerts to get on that flight. In complaining to Underpricer, they insist that it's my fault and that the most they can do is refund the fees. This company is using deceptive practices and harassing people, and the company needs to be banned from Kayak and from doing business in the US.
I had pre-booked a seat but when I checked in it was not assigned to me. I spoke to the agent upon arrival and was upgraded to Economy Plus, which was fantastic.
Could have a friendlier crew. The entertainment should be updated to be more current
Condor is a good and affordable airline. Make sure to leave a two hour window if transferring internationally through Frankfurt.
One of the bathrooms was out of order, I paid $20 for the WiFi and it worked 20% of the time. And when it worked., it didn’t work well. The seats were tight, but that is something that cannot change. The flight was smooth but to know fault of the crew, the flight was delayed an hour leaving sfo. The crew was polite yet efficient.
We free from Zurich - Frankfort- San Francisco. Our first plane was delayed. We were lucky that they held the plane for the second part of our flight, but our bags didn’t make it on the plane. Waiting for the bags and submiitjng a claim added time after a long flight, and I will have to drive back to SFO to get out bags.
