The airline gets you from one place to another in a reasonable time. Not much more you can expect.
Guide passenger if fhey board from front or back door cause it was a total mess
Great flight just took some time to board even when lining up early for the flight, even taking off took longer then expected.
Flight was fine, crew were good, cabin director spoke far too much; disembarking at Dublin Airport and entry into the terminal building was just dreadful, like entering the back door of a neglected factory building. What an awful impression it must give to first time visitors to Ireland.
ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
Seats are very small, I’m not a big person, but the person beside me was using his seat and half of mine… and this person was a bit gross but not a lot…
Great flight very short… no food drink or tv but too quick to matter… I would recommend.
It was a short flight (1.2h), and everything went smoothly.
I didn't like. The seats and the floor were very dirty and it is not the first time
I was not expecting to deplane on the tarmac. A shuttle took us to the airport. All communications were in English and German. Staff was very nice.
Flight delays made me miss my connections. I almost missed my connecting flight because I had to get my luggage and go through immigration and then back into the airport. Connecting flight said it would be my problem if I missed it. I had to be rerouted through another city and came in 3 hours later than expected and had to hire an uber to get me home when I had everything planned out
Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.
Extremely tight connection in Frankfurt. Tickets with one hour layover are not realistic even with first flight being on time. Just barely made it and ran most of the way. 😬
Waited on tarmac 30 min before take off everything else was fine
Must deplane and take bus in Frankfurt. A big hassle.
We were upgraded to Premium Economy which was great, lots of space, great food, great seats, somewhat more attentive service.
Staff on board was cheerful. Airport staff was Ok, but the plane was late and the boarding by zones makes it very stressful because I was in the last zone and therefore wasn’t sure I could get my bag onto the overhead rack. Plane was FILTHY.
Short flight. No food, no entertainment. Airport very busy but moved quickly.
Multiple cancelled flights ended up cancelling the whole itinerary. Went on my own and booked directly the day of flight and am demanding full refund.