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I love to travel again and again in Emirates. Keep up the good work.

The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky

Everything was great but the food portions and quality was awful

Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!

Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.

The food was amazing on our flight. So many options for movies and shows to stay entertained for 12 hours.

The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.

Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.

On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.

You can improve in many ways First the crew in general is good, but needs to work with passion to their works not like robots Second, collecting the ear headphones long time before landing is strange The crew should deal with the passengers with respect and descent way not like giving orders