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On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.

I need assistance and I could not fault it at all. I suffer anxiety and I was always put at ease by assistance staff, and the banter was good. On board the staff was so very nice and kind and showed empathy. Thank you to them. It was my first time travelling since I lost my husband and was so grateful to them.

Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.

Waiting outside for a long time is not really necessary

The plane had only a few passengers, we got lucky. The crew was visibly inexperienced

Rubbish moved my seat don’t know why same seat configuration cost me extra so me and my wife could sit together now I know why no paper ticket so they can do this

The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶

It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year

Passengers next to me insisted I change seats so they could sit together. I had to frequently move so that when the sear belt sign was on I was in my proper seat! I was returning from helping my mum with my dad's things after his sudden death and didn't feel like arguing with the other passengers.

Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.