SQ is a market leader for good reason and its 787 this time was actually comfortable and the service top notch as always.
It was okay. I feel that Singapore Airlines isn't as good as it used to be but it's still not bad
Excellent service. I pre-ordered gluten intolerant meal and they handle it with care. They served me my meal before other people's to avoid crossed contamination. Thank you 🙏
Food was just okay, need to improve for other menu variations
Food from Surabaya was below average but from Singapore is much better
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
plus: service and personal assistance minus: online check-in did not work
My experience with Scoot is very good. Will have no issue flying with Scoot again.
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
The crew was so kind! I had such a nice flight ！
I missed the flight during my lay over in Istanbul, due to health condition. Customer service was awful. It was a nightmare. I had to purchase a new flight to my destination and was told that my return flight is compromised due to one segment of the trip being missed. NOBODY responded to my numerous calls and emails. I will never use Turkish airline in the future.
The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
While we were picking up passengers in São Paulo, on our way from Buenos Aires to Istanbul, it was impossible to use the bathrooms for 90 minutes. The crew was largely inattentive with one or two exceptions. They should distribute more water for a flight that long. When I signal that I wanted to have a second glass of wine, my prayers were left unanswered…
they have cancell the flight for no reasons and 24 hours my parents were in the Airport they did not give them any hotel any food, I hate Turkish Airline.
Their weakness is in boarding. Business class rarely boards first and there are no announcements explaining delays, so customers are always left waiting and wondering why boarding has paused.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
TK11 on Nov 25 IST-JFK everything was excellent crew was amazing so kind
You can understand why Turkish Airlines are rated so highly; the whole experience was really good indeed. Aircraft itself was spacious, comfortable, and very well appointed. The crew were great, friendly and helpful. All round a great service and good value. Istanbul airport is also a remarkable place. Highly recommended.
