Kayak let me choose these flights on TAP but then after 2 months, cancelled my flights because they didn't think 90 minutes was enough time for the connection. I notice that neither flight was actually cancelled. Just my reservation. Why let me go through all of that effort to find the right flights for us, only to cancel it from underneath us 2 months later leaving us scrambling to find an alternative?
The plane was small and one felt the turbulence much more. The lines to get through immigration were insanely long.
Our steward Margarida who served us from Lisbon to Boston was absolutely fantastic! She deserves a raise. Conscientious and thorough as well as showing appropriate attention for every need.
There was chaos at the Naples airport. We arrived three hours early for the flight but there was no invitation available about where to go to check bags until an hour later. Then we had to go to a different terminal to check our bags and check in and back to the first to board.
Comfortable but not Polaris or Delta comfort Business Class. Overall 7 out of 10
Checkin was very slow, we had checked in online and hoping we could do a bag drop at the airport. However everyone with checked bags had to queue up and it took over 40mins. Our advice arrive extra early or you will be rushing to the gate.
A bit disappointing. Our business class seats were not cleaned from previous flight. They were also missing headphones and bottled water. Dining options were not always available.
Most important was the effciency - on-time take-offs and landings, no missed connections, baggage arrived correctly. Friendly & professional crew. Less important was food/drink. Pretty spartan, but we'll know next time and bring our own stuff.
I have been flying internationally for most of like. My first trip with TAP- wonderful! I look forward to flying with them more frequently in the future!
Awful experience all around, misleading booking led to disgraceful baggage charge at gate. Tiny uncomfortable seats with little drinks served in small paper cups filled halfway. Difficult to use bathrooms the whole flight and now on the way back we’re stuck in Lisbon a day later because of a diversion on our connecting flight, I will never fly this airline again.
They canceled my flight and they haven’t reimbursed me yet
I will never flight again with them. No charges plug in the air plane. Just that can tell you how bad the service was.
Easy flight, on time, easy check in but long lines.
I would like to praise one of the stewards, Mohamed, who was swift and efficient to help me as I was not feeling well at some point during the flight.
I had pre booked gluten free as a meal preference. Nothing of that was considered during my flight. The attendant said he had no idea and would check but never returned with a response. I did not eat anything that flight and was super hungry
They had everyone line up for boarding and then made us stand there for 30 minutes
Intersting crew: only men with a bit of roughness. The food was not bad, but there´s no alcohol option
Pretty good flights! If they can let y u s know regarding delays by announcing it in the PA system it would be a good business practice!
Adequate. Served our purpose of getting there safely. Nothing to rave about. Decent value for the amount paid
I thought it was great because the seats were really comfortable for the long flight. The food was just ok, and could have been a bit better.
