No wi-fi service Crew could not tell what ingredients were in the special food ordered Plane was held for 90 minutes upon arrival and the pilot and crew did allow passengers to use the restroom. Plane was not moving at all, and easily that could have been arranged. Choice on entertainment system is not very big.
Food seats were good Flight was delayed for over an hour, missed connecting flight, lot automatically rescheduled us to a new flight which was good but lost approximately 4 hours. Not a good way to start a vacation.
The flight itself was pleasant and on time. Crew was very good. However, breakfast food was barely acceptable. Unfortunately this satisfies the recent industry standards. I asked for a sandwich with ham (another choice was cheese), but received a sandwich with roast beef.
Boarding could've been improved a bit, the rest is excellent.
Plane is super outdated, seats not that comfortable for business class. Lounge also out dated. They need to catch up to 2024. Don’t think I’d ever fly again.
Once again very friendly helpful staff A short flight but not only on time actually a bit early
The flight was delayed by an hour which caused me to lose my car rental in Vilnius
All good! But sandwiches for breakfast need to be warm!!!!! Not cold!!! You do not want anything cold in your stomach in the morning!… think about it!
All good. Didn’t get the seats I booked online. Luckily, copassanger cooperated! Mistake- I failed to verify connecting flight seats details at Mumbai. Staff at Mumbai airport to be blamed equally!
The staff was good. Very friendly and respectful. The airline not so much. They aren't very informative at all.
Worst airline I’ve ever been on. Would not recommend to anyone no matter the cost.
The chairs don't recline and the food for sale didn't looks as appetising as its prices would suggest. But that's a low coster for you. Orher than that, the flight was delightfully uneventful.
delayed flight, bag was delivered earlier than I landed, no even water was offered during the flight...
Low cost carrier, you get what you pay for. Cardboard-quality seat, no recline, minimum pitch, bus-to-board service (no jetbridge), and overworked/underpaid flight attendants. But, they got the job done on-time with no major catastrophes.
I miss my flight due to boarding pass won’t load up
Big delay because of the weather but communication not so good. Boarding already late (due to tight schedule on Wizz side). When you get in you are hurried every second even if you still need a few seconds to arrange your bags. Food far away from how it looks in the catalogue and right on row 8 already out of chocolate although you are supposed to receive one for a menu. No replacement was offered.
Il n’y a pas eu de vol du tout puisque celui à été déplacé à la veille sans aucune information. Aucun remboursement ni service client non plus. Scandale !
A GOOD IDEA IS TO SEND TO ME BOARDING PASS IN ADVANCE SO I DONT HAVE TO FIGHT FOR IT
Sempre in ritardo, bagni sporchi e sedili sporchi con le briciole
Wizzair is a mess, don’t trust them, all flights are delayed, nothing is secure with them, they are the poorest of all companies.
Proximity of the the gate to the lounge could have been better but overall a nice experience. The lounge was exceptional. Getting from the Schengen side to the international side was also pain free. Boarding the plane, service on board , disembarking at Heathrow and quick delivery of bags all made for a good overall experience.
Such a comfortable flight! Food was yummy and staff was very friendly! Will absolutely fly Lufthansa again.
Again another extremely chaotic boarding for the flight. Could have easily opened up more automated gates and the staff could have proactively managed the queues as they're forming rather than sitting behind the counter, waiting for the boarding to start.
There was a stewardess walking up and down and keep spraying room refreshner on people heads and faces. I had to bread this and smell like a room freshener afterwards not to mention was keep falling on my face. It was terrible.
The food was fine. The seats are small but accomidating. The staff was very freindly. I would fly them again happily
I barely made the flight. We had to take a bus to the plane and the plane smelled awfully of body odor. When the flight attendant walked by she smelled of body odor. It was incredibly uncomfortable. Also my luggage did not make it onto this flight and when it finally arrived home the handle of the luggage was all ripped. I will have to purchase a bag again.
No food just water No entertainment possibilities. No jacks to charge phone or anything
Lufthansa employees they has to work more with the customers and they delayed the flight for two hours every 20 minutes every 20 minutes every 20 minutes every 20 minutes
We did not get to experience LH cityline Flight cancelled 15 minutes before takeoff No alternatives offered
I’ve never been charged for coffee on an airline before. Very disappointing
Our flight CLJ-OTP was delayed several times and we arrived at the destination with a delay exceeding 3 1/2 hours, meaning 3 am instead of midnight. No communication from the airline, no hot tea or excuse. I wrote them a follow-up email, and 2 weeks later, not even a confirmation of receipt message. I believe that the hat is bigger than their head, and they do not acknowledge that communication with you customers is key for this kind of services industry. Poor & disrespectful management!
More spacious seats. I returned from flight with a blood clot in my right leg due to the flight haul.
