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Lufthansa crew both on the ground and in the sky were wonderful. I booked wheelchair service for all of our flights and it was handled perfectly. Kudos to all at Lufthansa.

Very efficient and excellent service. Nice amenities and beautiful plane. Elevated meals. Boarding could have been more organized. We missed our connecting flight due to EU entry but Lufthansa was extremely quick to rebook us.

Aircraft had fairly roomy seats on economy. Food was good (beef dinner).

Broken seat did not recline fully, broken footrest, no air vents, no electricity for charging devices, outlets for headphones or isb did not work. Rude crew. Horrible experience. Would never fly Lufthansa again

They did not serve my special meal request after departure of airplane

It was a very smooth and on time flight experience. The crew was really friendly and polite. We were well informed about the flight, etc.

Our Lufthansa flight MUC to IAD was cancelled 90 minutes after boarding requiring a night in Munich. Nightmare.

Flight was late incoming. Crew did a nice job trying to accelerate boarding. Flight was fine. My complaint is with the staff in the Lufthansa lounge in Paris. Clearly the desk attendant doesn’t like her job. Was rude and unhelpful. What’s the point?

Lufthansa was horrible for disabled folks. My wife had hell of a time making it to the flight in Frankfurt. The airlines is not at all caring to the disabled. If that were in USA I would have sued the airline for not meeting the disability Act clause. No way we are going to go in Lufthansa again. Hari S Doss

New and clean plane, lots of entertainment on IFE. Boarding was chaotic, maybe because of the size of the gate area. Plane arrived half an hour late.