Always select priority to be able to take carry on luggage and board first without hassles.
Great flight just took some time to board even when lining up early for the flight, even taking off took longer then expected.
Buy-on-board through the app is a great feature!
Delayed and changed Multiple times after booking necessitating many. Travel changes ; a bit of an issue
ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.
Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
Boarding waiting outside in storm and rain is not OK
This was the worst flight experience I’ve had in my entire life. The flight was delayed by four hours, there was no one to ask questions of or get updates from. I had the Ryanair app which showed a later delay than the departure board in the airport, and a different gate, and there was no one who could even tell me, which was the correct gate or time. Then, when we arrived at our destination, it took an hour for the bags to come off.
No point in paying for priority boarding since we were all in the same long queue immediate after the gate
It was a good flight , only problem they left my Koffer at Frankfort and it took another 24 hours to get it at Leipzig that was my final destination
Crew could have been more helpful in helping to find location to store luggage in overhead bins in order to expedite seating. Seating was cramped and uncomfortable.. Other than that it was a standard flight.
Flight attendant was very rude helping me out. Food was discussing did not eat any of it.
Flight was cancelled and rebooking was an hours long experience which required us to rent a cab, hotel room and fly the next day on a different airline with a much longer layover
Nice people, efficient and professional, high quality, and well-run. Everything you want in a flight!
Flight was an hour+ late leaving Munich. We even missed a rescheduled flight from Chicago to Kansas City. Lufthansa was responsive in providing motel and meals.
Had to put carry ons under seat and had no legroom!!!
United Airlines might as well call themselves ‘Spirit’ or ‘Frontier’ at this point. The they cram you in like sardines in worn-down chairs like the discount airlines do. Maybe I’m just old so I remember when they were a good airline to fly with.
The cabin was a bit warm, and I felt pretty cramped in my seat. The pilots did a fantastic job flying. Landing is my least favorite part of flying, but I didn’t clutch my husband or the seat in front of me when they landed at Dulles.
The last leg of my flight did not exist so I was stranded in DC overnight.
Sitting at Logan on the taxiway for 90 mins waiting for a gate after an 8 hour flight is unacceptable. Logan and delta need to do better
The flight was long and offered very little comfort. The seats were exceptionally small and quite uncomfortable, making it difficult to rest on a long journey. The onboard meals were below expectations, although the cabin crew was excellent throughout the flight—professional, attentive, and courteous. I understand the commercial pressures airlines face, but maximizing capacity by reducing seat size and comfort has become an industry-wide concern. While many travelers will continue to tolerate these conditions out of necessity, an increasing number of passengers will choose alternative airlines whenever possible in search of a more comfortable travel experience. Investing in passenger comfort is not only appreciated—it is also an important factor in long-term customer loyalty.
Worst airline. Nine hours late. Checkin agent was not helpful at all.
Stews were nice. Plane was very old. Some of the mechanics for travelers outdated. Not enough bathrooms. Hideous food.
The staff was very good, the only thing was the air conditioning wasn't working during the boarding process so it was very hot inside the plane until we got airborne. The food wasn't great, the chicken was dry and hard to cut, the ravioli was ok and the little pizza pocket thing was pretty bad. Other than that is was a good flight all around
Better consideration for families traveling with a disabled person. They insisted each person hold their own boarding pass on their own devices and gave us a hard time accepting eight boarding passes on a single device.
Crew was good. Very nice staff. Wine was good. Problems- no AC while waiting for takeoff. Long wait so we should have been more comfortable. No water for quite awhile. Food should have been better for an Italian airline. Chicken was pressed rounds of processed meat- not tasty. We had only one hour for our connection- ran through airport- plane waited for us and staff was helpful.
I liked nothing. Communication to passengers was poor to non-existent. No sense of urgency in providing information from gate changes, baggage drops, and cancelled flights (which happened with no assistance available). This airline is a joke.
the flight from Palermo to Rome to SFO is better than the flight we come although the get-off time is still 20 min late.
It was a short haul trip, so food and entertainment weren’t a big issue
