181€ Find Cheap Flights from Banjul to Frankfurt am Main – Compare and Save

We missed our connection and they put us in a hotel our luggage didn't get rerouted with us so we arrived with no luggage

Hot plane. No AC for 3 hours in the middle of Summer.

The flight attendants were very nice, friendly and went above and beyond in making our journey pleasant.

Cancellation was really bad no organizations at all and I want to choose a direct flight for the 18 January counter agent does not allowed me no even to speak was rude I was forced to got a third world country flight

The flight itself was fine. The flight was delayed for nearly 10 hours and there was inconsistent communication about why it was delayed.

Worst flight experience of my life. It was cancelled and they left us in the airport for 7 hours having no idea what to do.

Had the worst service I have experienced in 45 years of flying internationally (over 100 flights). This was an 8-hour flight and the crew was completely non-responsive to any and all requests for assistance from the 200+ passengers. My wife and I each pressed the button for assistance at least 4 separate times and no crew member ever responded. Looking down the aisle, at any given time at least a dozen passengers request-for-assistance lights were on and no crew member ever assisted any of them either. Notably, it was a very smooth flight with no turbulence, so there was no reason crew members could not provide assistance. Other than two meals - one at the beginning and one at the very end, the crew did not serve water or other drinks at all. We had to get up and walk to the end of the plane to get water ourselves. The only snacks available were saltine crackers. Crew also did not collect trash except immediately after each meal. Plane was a mess and everyone was coughing at the end due to lack of water. We found the crew hanging out in the front of the plane talking to each other and laughing amongst themselves without a care in the world about the 200 passengers. One was just enjoying a book. Don’t ever fly Royal Air Maroc if you can avoid it.

Educate your crew members they need to understand what their job is and customers service and be human.

Good but your male staff should be more appreciative of customers. After all you are making a lot of monies from Nigerians.

The plane was new, clean and nice. The crew was very attentive and pleasant. The food wasn’t great, though - even in business class…