Cabin crew were absolutely fantastic. Couldn’t have been more helpful to me and my twins and family. Great crew!!!
On every Aegean flight it seems, they ask people to check in carry on luggage. That seems to happen less often with other airlines for some reason. The food is very basic for a full service airline. We do not need a meal with trays, but something of higher quality (even just higher quality pies) would be better. The cabin crew was very nice and professional, though.
Internet not working during the flight - what a big miss!
The crew was awesome. There was a school group of about 60 14 year-olds. The food is standard greek fare, Baklava was pre-packaged like it would normally be sold in a vending machine, and it was the highlight of the meal. Plane was in great shape, and seating was like a any A319 you would experience at a national-level carrier (i.e. not like Ryan Air). Like many European airports, they bused us to the plane, so the process of boarding groups is useless, and not well understood by infrequent travelers.
Every one was attentive, the food was really very good . All and all was an excellent experience .
It was a short flight. It did leave about 15 minutes late but other than that everything went well!! There was no food service or entertainment so can’t comment on any of that.
Not good, the seat was broken and the middle seat table was not lowering, no option on the food, despite the business class wasn’t full. In the menu offered they had fish or chicken, no chicken available when was my turn (seating in raw 2!)
For a quick trip to athens they did a great job plane was spacious, and we boarded quickly.
it was hard to find the check in at the airport no signs food was average
Was grateful that this flight was held for us as we were late from our prior flight.
Super helpful personnel. Airbus 320neo, new and comfortable plane. Could offer also tea and sparkling water as courtesy.
Plane from Skiathos was 40mins late and we arrived at Athens in a completely different terminal to the departure gate. Myself and my daughter had to run for over 15mins to get to the gate at the far end terminal and we made the flight by 3 mins. The distance from arrival and departure should have been explained, so very stress full of r myself and daughter.
There was a departure delay of at least one hour. We also waited in line for 40 minutes and then in the bus for 20 minutes.
It was a short flight so food and entertainment wasn’t necessary
The flight went well, but boarding via a shirtless bus was unpleasant
My flight was supposed to leave at 8:35 and arrive at 9:35. The plane took off at 9:20 and we arrived after 10am. Horrible experience and zero organisation.
Relatively good for a LCC, free water and a biscuit, free standard seat selection at check-in. Just be wary of legroom if you're tall, and the boarding process was very disorganised with no announcements and no queue management.
Do not check bags with Sky Express! We were flying from the Milos airport to Athens. Sky Express lost our checked bags. We were on our way to a wedding in Athens.. In fact, more than half of the flight’s passengers had their bags lost / left at the terminal. This was not a large plane (~50 people), so having left that many bags at a very very small airport where there was only one other flight (from another carrier) scheduled that day, is a ridiculously large oversight. Our bags were sent on a meandering ferry to Athens the following day, to arrive at our hotel 3 days later, but it was too late to be helpful. We had to buy outfits and toiletries, etc when we arrived for the event. We are filing a claim with Sky Express for partial reimbursement.
Never heard about them before and was surprised how organized and efficient they are.
Cannot take it dur to the delayed first flight. Staff at the desk very unfriendly.
This is by far my worse experience with airline. The Lufthansa crew at the airport was rude, inefficient and not customer oriented. I am not counting the 1 hour delay, as safety comes first and it is understandable to prioritize it, but I had to take three flights to my final destination and I am flying frequently cross Atlantic trips since 2011, so I can confidently say that this flight operated by Lufthansa (flight from Athens to Munich LH1753 , was my worse experience.
The crew on my Frankfurt to Chicago flight were outstanding!! Friendly, helpful and worth taking the time to write an excellent review on their behalf. I would fly Lufthansa again just because of their warmth, kindness and humor!
in athens they helped me with my dogs and they solved all my issues excellent service outstanding
No Wi-Fi or food unless you pay an expensive fee.
Flight took off late. Flew business class. Lunch choice was chicken or vegetarian gruel. Chicken was gone by the time the flight attendant got to me. Got the salad, rolls, and desert. Skipped the vegetarian gruel. Almost broke a tooth on the roll. Suspect at it was least three days old...bird food. Wheelchair service (for spouse) at ATH was outstanding. Wheelchair service at FRA was mediocre as usual/expected.
Less room on an international flight than domestic, which makes no sense as they are 8-9 hour flights. Completely uncomfortable and the food was terrible. Flying through Germany and having to stand in line for a passport check when you have a connection also makes no sense when you already did that prior to boarding. They had given some of our seats away because we were so late arriving to the connecting gate
Extremely kind staff, very good landing and take off. On time.
Flight was delayed and caused us to miss connection in IAD. Then bags didn’t arrive at bag claim until 1.25 hours after flight landed.
It never happened because my first connecting flight got cancelled which caused for me to miss this flight.
Need more space in economy seating. For a flight of 10 plus hours even economy seating should have the ability for an adult to stretch out and sleep. Other than that all was good.
