Short comfortable flight. Like many European and US based airlines - expect a budget airline experience even on full service airlines
uneventful, good economy section, friendly staffs, good food, safe flight.
My bag was delayed in London, so I didn’t have my belongings for 24 hrs after I returned home. They did find it and delivered it to my house, which was appreciated. The flight itself was great, and the staff was fantastic.
Comfort. Not good very little space after the person in front of you lay back.
Crew were professional and responsive. Food was mediocre and breakfast could do with revampinmg
It was a pleasure definitely going with Iberia on my future travels
Everything was quite easy from boarding to landing - the staff was great and service was excellent too!
In-flight entertainment was. It working for the entire 12 hour flight! Unbelievable! At least provide free wi-fi so people could use their phones.
Even though we had an airline approved car seat they insisted it was too large to fit in the plane. This same car seat has traveled to 18 different countries on at least 12 different airlines, including our initial flight on the smaller of the two aircraft used for our round trip travel. When we attempted to push the issue we were told to either check the seat or we could just stay in Helsinki (our layover location). The reasoning was because the flight was full, even though we occupied all 3 seats on our side of the plane/row. The the flight attendant then had the nerve to come back and make a smart comment about how the 2 year old was just as safe sitting in his seat alone (complete BS, because anyone who has ever tried to get a 2 yr old to sit still without a seat for 2+ hrs knows it is not going to happen).
We were not happy bc we paid for our seats differently from the actual seats we got ( last row near restroom )
picking up the meal trays quicker afterwards would have been nice. In tight spaces needing the drop down tray open with plates and wrappers on it feels very cluttered and uncomfortable. I loved that wheat bread. Im vegan and not sure what was vegan.
The transfer was awful, everyone was running to catch the flight, there was no information on the process. We git to the gate and the boarding was late and had to stay in different lines but there was no guidance. The flight was late and uncomfortable, probably one of the worst flights I have been on. The luggage was sent to a different terminal and still did not make back to us.
Plane was empty on the first leg of the journey. Seats have very little space between seats. No entertainment.
Drinking water could be in more sustainable packaging than plastic bottles
horrible.. they cause such a problem and my daughter 14 years old was stranded in san francisco
overall the flight was good and we were happy they waited for us. However, our luggage didn t make it and this caused us a lot of problems.
On time flight, I requested wheelchair in Zurich , when I arrived they were no where to be found, I had one hour between flights I had to walk with great difficulty.
seats are too tight and uncomfortable everything else went well.
There were multiple delays and the food was poor. Better food.
Motivated and friendly crew on a somewhat dated but well kept plane. Hd seats in economy may section, so legroom was excellent.
787-9 TOO OLD AIRCRAFT , MY SEAT BELT INCORRECTLY FIXED, THE TRAY TABLE SLIDING, REPORTED BOTH , NO CURTESY BY CABIN MANAGER TO APOLOGIZE AT LEAST . FOOD WAS OVERCOOKED : THE PRESENCE OF A CHEF IS JUST A PROMOTIONAL PLOY , WINES EXCELLENT . THE FARE COST IS EQUIVALENT TO QUATAR , BUT TK IS FAR FROM MATCHING THEIR LEVEL BOTH BY AIRCRAFT , FOOD AND SERVICE .. I WOULD NOT TRAVEL BUSINESS WITH TK ANY LONGER .
Flight got cancelled for good (apparently due to jet fuel concerns), and we had to re-book to Hannover, Germany instead.
I really enjoyed the food, only bad part on one of my flights my screen was a bit buggy but it wasn't a big deal it was one of their older planes so I understand that happens
The prices and many to choose from: Very unfriendly unprofessional and difficult staff and lacked English skills. Had the pleasure to go to Istanbul in 2022 but went on Jordan Airlines and found Turkey a wonderful place with kind people. The experience as a first time flyer on Turkish Airlines was so disappointing that received not to go into Turkey was so upset about this cruel treatment
The segment bkk ist was ok. The segment ist to yul the boarding was chaotic with 5 control before get in the plain, in addition to normal control by scanner and metal detector during transfert
Very good, it took a little too long for the food to come out on a service that left after midnight but everything was great.
Business class in Turkish airlines is like none other. They separate themselves and highly recommend it
Lost long time boarding because of a system anticipation done and they took to long to rectify when travel avant told them .
There was a Turkish Airlines employee sat in 16A in the row in front of us. We understood that she was a Turkish Airlines employee from her interaction with the cabin crew and the fact that she boarded business but was sitting in economy with us. What annoyed us was the extremely loud conversation she had for the majority of the 12 hour flight with two men, one of which was leaning over the chair in front of her. This was annoying as they were so loud that my wife and I could still hear them despite wearing our noise cancelling earphones. No intervention was taken by the cabin crew. Secondly, she ordered some extra meals from the crew, which we believe to have come from business class, for her male friends. Seeing this in economy is very disheartening. Lastly, one of her male friends pulled out an e-cigarette and was only mildly reprimanded by the cabin crew. Overall, we consider this behaviour completely inappropriate of a Turkish Airlines employee. Next time we will book with Emirites, I don’t think that their employees would be allowed to behave in this manner.
I requested a special meal (kosher) several months ahead of the flight . It was listed on the Turkish air website that I had a kosher meal. In-flight, there was no kosher meal. I was not able to eat during the nearly 8-hour flight. There also was no kosher meal on the second leg of the trip. The flight attendants said there was nothing they could do. They had no idea why the kosher meal was not provided. Very bad meal service.
The boarding experience did not follow the Zones that were listed on the boarding passes. This was a two-level aircraft with many passengers. Because zones were not called out by the airline staff, there was simply a mob trying to board and it was not a pleasant experience.
All great, because I was given a seat with extra legroom on this part of my trip.
Plane was good Crew was good Food was just ok Could have had more entertainment options But overall good
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
I had first class service from them. A little late taking off, but no major problem
Not good. Expected a lot more as far as excellence.
Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.
Was required to print a boarding pass, which I'd prefer to avoid. Seat (economy x) was comfortable, service was excellent.
Bag check in at DC was slow. Boarding process was slow more due to customers unfamiliar with how to board properly. Food and service was excellent!
On 4 flights we had one good crew member. The seats are horrible, food not up to premium economy, but it is a budget airline. I was once told you get what you pay for, and in this case it was NOT worth it at any price
I did not like condor flight. The food was terrible.
I was about to leave for the airport when I saw an email that the flight was canceled with no explanation. They rebooked me for the following day.
You did not give me any refund or allow me to transfer my flight to another date when I couldn't take my flight. I lost 100% of our ticket price. I will never travel with you again unless you make good on refunding or allowing me to transfer the ticket cost to another Condor flight. I couldn't take my flight because we had a very sick cat who required surgery for a potentially fatal condition and who possibly had to be put down. The cat is a member of our family and we assessed we needed to be home, in part because we didn't want to leave our 2 children with the decision to put the cat down.
The flights & staffs were great. However, Frankfurt passport control was terrible: long line, unsupportive airport staff, I would have missed the flight to SFO had not my fellow travelers let me get to the head of the line. An hour and 40 min connection time is way too optimistic for getting into (out of) Schengen area. A 3 hour layover time would be safer but not without some stress.
Crew and seats were ok. Food was just simply terrible.
It was a short flight, maybe an hour long. Everything was handled great.
The flight was fine, only issue my friend had was how small the seats were, it's a 10 hour flight so it becomes a bit of an issue when you're sort of cramped.
Based on some reviews, my expectations were low. I must say, the experience in Premium Economy was terrific. Comfortable seat, food was good and service was consistently good. I would certainly consider Condor again.
Very clean very smooth flight paying extra for legroom was an advantage but being a little bit bigger than the average person I could not put the tray down fully to eat my meal so I didn’t enjoy the experience of that
