No frills airline with minimal leg room and no entertainment
Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing
Both the staff at check-in counter and on board were pleasant and helpful. My chicken and mashed potato was good, sauce was tasty, but the zucchini, carrot n other accompanying vegetables were over-cooked a little. (I understand the meal has to be prepared earlier). Yet I would fly on Singapore Airlines again and recommend it to family and friends.
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations
plus: service and personal assistance minus: online check-in did not work
My experience with Scoot is very good. Will have no issue flying with Scoot again.
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
Airport lounge for business class is too crowded and not comfortable. Poor foods and facilities. Boarding was delayed. A lot of coughing people in the flight even in the business class, which indicated poor screening and health risks.
This was the second time my trip that Swiss lost my luggage from one of their own connecting flights. Really frustrating.
The boarding of this flight was total chaos. For some reason, all passengers had to stand in a lengthy line at the gate to have our passports checked for the FOURTH time. No reason was offered for the necessity of the fourth re-check, and when we got to the end of the line, the check was perfunctory. There was little to no crowd control at the gate and in some cases, tempers were flaring. On the other hand, once we got on board, everything about this flight from start to finish, especially the quality of the food and the service, was probably the best I have ever experienced..
Water bottles could be in more sustainable packaging than plastic bottles
Crammed like sardines into the middle of the middle 4 seat row for an 11 hour flight was a terrible experience. No attempt made to help passengers sleep by dimming lights or shutting window shades. Small mediocre meals. Not enough good movies/TV options. Hopefully we will never have to do this again.
Stuff was very helpful at checkin. Flight attendants were nice. Food wasn’t very good, I expected a little more. Economy Seats are ok. Second flight was very full and they forced us to checkin our carry on.
Crew was super courteous and helpful. Food quality was not so good. Most of the movies were old.
Super friendly crew. Leg space and entertainment system are below average
Crew took my carry on and checked it in; turned out to be a blessing; however the luggage was delayed at my final destination; receiving it 36 hours later. Thought, we'd get, at least water; but the Swiss chocolate was delicious. Thanks.
Like the blanket. Food wasn’t good and boarding was a mess
The flight was canceled so it’s stupid to send me this now !!!!!
No control at all at the gate , passengers were not cuing up, , some were very loud , no action taken by the attendants . It looked more like a heard of animals then humans boarding a plane .
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
I am elderly and needed wheelchair assist. The ground crew assisting me with that part of my journey was rude, disrespectful and very hungry for money; the begging was distasteful and disrespect for females and the elderly was atrocious. Maybe they need to get a raise...I was out of small bills by time I reached home. As an american I am not use to the impoliteness. The ground crew make your wonderful airline appears poor in performance...a lot to be desired.
Paying extra for premium seats was wasted. Turkish Airlines takes 2 seats for bassinet. The lady next to me had a baby with bassinet Bassinet was in front of my seat
On my flight the menus showed different food and different was available. I think that was a miscommunication maybe. Other than that flight was wonderful.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
The airplane from IAD to Istanbul was too old. The chairs were to tight and uncomfortable. I continued my travel from Istanbul to Bangkok. This airplane was better and newer than the first one. Even food was better.
They use a smaller international plane and quarters are tighter, space smaller, and the flight is still 12 hours, then fight attendants are ruff, food is bad, cherry juice spilled by flight attendant and she comes back to ask why have we not changed yet could it be we didn’t have any clothes to change into and seat is all wet and we had to sit there for 12 hours
Service et qualité. Retard départ vol cdg ist, baggage n'a pu arrivé. Temps de transfert très court. Livré le soir.
