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Flight from Munich to O’Hare was great but it was on Lufthansa, a UA partner. It had more legroom than United, seat slid forward to make reclining more comfortable, they offered free drinks. United offered none of this. Oh and the food was superior to United’s which honestly, sucked.

It was very good. the food was varied and tasty, the movie was the same, maybe I would recommend changing the movie selection every month because my flight to Amsterdam was in September and I came back from Munich en October they are flights so long and we need something to see. But however I liked flying with United

Good food and entertainment. Poor choices for drinks. Sitting for 12 hours on the row by the restrooms, which do not recline, was a torture

Fought with Lufthansa was poor, seats are uncomfortable, food was bad and luggage did not arrive to IA

premium economy is expensive but worth it for the comfort and food on a long flight

The counter person at the gate was rude and demeaning, to the point that I wouldn't fly this airline again.

We couldn’t take the direct flight back home in Florida because the flight in Palermo was delayed flor long time and keep us inside the cabin without moving the plane. The plane from Munich to Orlando was still there when we arrived to the gate but they said it was late for us to board the plane. We rushed the most to get there. It was a bad experience and got back exhausted and with pain in all muy body. We are seniors 72 and for us was very bad

The plane was fully booked, it was hard to breathe. But the crew was nice.

Sitting on the runway after we land for almost two hours! Not sure if we should blame United or Just Dumpy Vance.

Please please take consideration when setting cabin temperature. The vents were not functional and it was over 70 degrees in the cabin during the winter months when most people are used to much cooler indoor temperatures. I was down to my white t-shirt and the sweat pants I wore from Auckland to San Francisco and was sweating profusely and there was NO VENT!