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They set someone on our assigned seats and we ended up finding seats for ourselves to ensure the family sits together.

Flight attendants were fine, seats a bit hard but I use a cushion for extra support. The only issue was it was a bit too cool and I needed to ask for and received and extra blanket. I survived!!!

Food choices limited & not enticing Seats quite uncomfortable & difficult to control

Boarding was disorganized. The door to one to the toilets wouldn’t lock. The plane was shockingly cramped, and clearly used for domestic flights due to the menus for items to sell domestic travelers. United should be ashamed of its small seats, tiny unclean toilets, and money grubbing stance toward services, compared to Lufthansa, Emirates, and most international carriers United is awful.

Service and food were excellent. Incredibly friendly and competent staff. Flight was delayed over and hour and I had to run between terminals to get my connecting flight.

Everything was really great just The aircraft was too old and sounded it will break during takeoff

Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.

Very small and uncomfortable seats, Hard to hear entertainment system sound. Horrible food. Staff doesn't care much about the passengers. 2nd time they didn't give me my vegetarian meal. They asked me regular food with meat. The airline and staff was from United airlines.

Lufthansa charged me $280 to take skiiis when in the US the boot bag and skiis are one check-in bag. This was not advertised and a real shock at the airport. They only took the boot bag as a check-in item. The seats have been squeezed together like any economy airline and legroom is not as good as it used to be. Otherwise, the flight was fine and staff was helpful for making my connection.

Professional crew and staff, very organized boarding and on time flights, baggage handling. Indian vegetarian meals were good, though could improve by offering Indian bread (naan/paratha/roti) as well. Very helpful pre flight emails with details of onboard experience 👍 Above average selection of movies. Consider offering more movies with subtitles and ratings indicators (e.g., IMDB scores).