Had to cancel and rebook, KLM connection was cancelled prior to departure, ended up flying to Munich on non-Delta carrier.
I did not use entertainment on board, so, cannot really evaluate. the flight was fine.
Brand new plane lots of room the snack was very flavourful and enjoyable
Flight was on time, staff are friendly and helpful onboard.
Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.
The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.
Transavia flight, was booked as KLM but i couldnt select seat or access boarding pass with KLM at all. Crammed seating and very no frills experience all around. First and last time.
Good experience, just i couldn’t connect me to the wifi
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
Seats actually fit a human! Snack options were a bit lame but that’s ok
Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
Excellent, Lima to Paris. But Paris to Amsterdam, delayed, missed my flight and KLM treated its missed flights passengers very badly, terribly bad. No hotel accommodation given. Passengers were told to find their own hotel accommodation and claim at reasonable rate and left the booth and literally with armed Police Officers listening to passengers complains. For three hours, after moving by Uber from hotel to hotel and calling and booking online, no hotel was available. I had to return to the airport and seat/sleep on the benches, suffering the cold, and rats running around until my new allocated flight the next day. It was the most terrible KLM treatment even seen and being a Business Class passenger. Still mentally suffering to date as a result.
The food was great and the service and attitude was amazing!!
It was not Air France but Air Europa. But confusion over our checked luggage. Whether it was checked all the way to Tenerife or not. It was not. Had to line up again in Departures. At least our Sky Priority was honoured. Flight was fine.
My wife and I had a row to ourselves after moving seats. There were no TVs and you had to buy food. So we did nothing but had a quick nap. Flight was fine.
The male attended that served are section was a snob. He did not answer my call light when my wine spilled all over the floor. I did not push it again or drew his attention to it. He just ignored the call light when he came to give us our meal, serving the people behind us first. I did not push it again or drew his attention to it to see his reaction. It was so obvious that he was ignoring us. We were in premium economy!
Georgian Airways check in staff initially denied us, because they thought passengers required transit visas to transfer on connecting flights. This required 70 minutes for them to call multiple people to confirm how transfers worked. They did not apologize once accepting our check in. Onboard, the four hour flight gave stale bread with spam slices as lunch. The only included drinks were still or sparkling water.
There was 2 hours delay before boarding and 2 hours delay after boarding while waiting in the plane
My seat was so uncomfortable, and the headrest was broken. Very very disappointing for the price I paid.
Almost as usual, half an hour take off dilay, on the other hand - the checked in baggage arrived as magic super quickly. By the way - why do you ask to rate the food and entertainment on flights without them? at least offer the option of "Not Relevant" or similar...
Comfy seats, great cabin service and a very relaxed experience
To complex. So many types of fare. This made the boarding a caos.
I am writing to demand an immediate refund and compensation for the absolutely unacceptable experience I endured with VUELING this week. On Monday, my flight was canceled, and despite this, I have yet to receive any refund. I was then taken to a hotel in a terrible location, where no food or even water was provided. The next day, I was rebooked on another flight, for which I had to personally cover an additional €50 in transportation costs—only to have that flight canceled as well. After waiting 10 hours, only 10 of us were offered alternative accommodations, while the rest were left stranded. We were forced to remain in this situation until Thursday without a single explanation or proper assistance. During this entire ordeal, we were only provided with breakfast and dinner, while being charged extra for drinks. This level of treatment is completely unacceptable. I expect an immediate refund for the cancelled flights and full compensation for the inconvenience, additional expenses, and the significant distress caused.
Nothing. There was no flight. They cancelled the flight with no replacement about 9 hours before takeoff.
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
Horrible, flight cancelled and had to come back the next day
No complimentary snacks, but I think that’s a standard in the USA. There were loud drunk Germans sitting in front of us.
I will never fly vueling. 1h30 delayed, connexion missed with the crew closing the boarding in front of us. 40 people missed the Barcelona-Orly connexion. hours waiting for rebooking and hotel.. inadmissible
Last time bucking this company if I would know I wouldn’t do it, they made me lose my flight
We were bumped out of bulkhead seats we purchased a year ago. We were moved to row 5 and the folks in row 4 fully reclined making it difficult to get out to use the restroom. The seat have too little padding making them uncomfortable 3 hours into the flight. The movies did not offer closed captioning and the earbuds were poor so the entertainment was mostly unusable. The food was just passable. I would not fly Iberia/level again. Iberia also bumped us off our direct return flight so I would say the whole experience with this airline is poor.
The flight was operated by level, who had a sister’s check in procedure (2 hours) due to understaffing and a computer malfunction. While 3 agents stood at the business check in, with a total of maybe one actual customer there at a time, a huge line formed at economy check in with only 1 agent staffing the check in. Then, my luggage was lost - a guitar case with contents inside valued at 3,000 USD. The computer system of LEVEL could not locate my bag and had no record of it, and IBERIA (with whom I purchased my ticket and the checked bag) refused to help. It was a disastrous experience and I will never book Iberia again
The flight was canceled on a Thursday last minute. I lost thousands of dollars in hotels and car rental
Excellent lie flat seat for premium economy! Great staff. Bad food . Not so great entertainment. My bag didn’t make it either.
It wasn’t great because the third-party from Kayak there was just no information about how to check in with Vueling. And the purchase of the ticket from under pricer just made everything really difficult. I’m unlikely to use Kayak again for these reasons.
It was budget airline Veuling, even though we booked Iberia.
Suddenly, I don't find my flight back on the app Help Ticket 0757345716866 Hoeflich Flight back Sunday ib5333 Ib2629 Ib4268
This is where i leave an airline review. Test test test!
They cancelled the flight)(they said bad weather but many other flights took off) and made us wait 5 hours in line to figure out what to do. We ended up making a new flight the next day on another airlines...I hope they honor giving us our money back
We travelled with Level, which is a subsidiary of Iberia. They mixed up all our seats, downgraded few from premium economy fo economy. The crew were not professional, they seem to be in a rush! Also some with an attitude
This is a very basic flight with no-frills. I just wish the seats were a little bit more comfortable.
Was terri le experience with gate lufthansa personal at Frakfurt.
We were charged for luggage, and our ticket was with Lufthansa and was supposed to include luggage fees. So our experience was a bit bad. Also, the flight was about 45 minutes late arriving.
The real bathroom smelled horrible and it smelled in the real of the plane..
The connection between my income flight and the outgoing flight was slightly late and they would not hold the next flight for 7 minutes. The next flight was 4 hours later and we were issued a stand by ticket. So we had to wait to find out if we would even be on that flight. After boarding that flight was delayed for 40 minutes because there wasn’t a ground crew to load the luggage. The airline is not living up to it reputation.
This flight space was way better than our international flight. Efficient boarding and comfortable
Like: friendliness of crew, accessible water upon request, quality in general Dislike: No mask requirements on board or airport, should be changed back to mandatory mask wearing fire everyone above 5 years of age.
Shorter flight but no food or entertainment. Flight was packed and no room to store carry on baggage.
We paid Lufthansa for reserved seats months before this flight. Apparently this was not forwarded to ticketing as the clerk at check-in gave us seats at the very back of the plane next to restrooms and storage. Needless to say, we didn’t sleep at all on our overseas flight. We sincerely hope that our accommodations are better when we return to the US on October 11th.
We connected to this flight very late, in fact at departure time. We were last to board. The crew was very empathetic and welcoming. The plane was impeccable. We flew economy, so it was a bit cramped. We were served a snack that was more than expected these days. All in all a good experience.
