460€ Find Cheap Flights from New Zealand to Berlin – Compare and Save

The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.

It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.

Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.

Online check-in doesn't work. That's why I couldn't give it full Star.

Asian Veng meal have Non Veg items which is not ok. Pure veg meals option are too less and they have inclusion of Vedgan and Lactos etc... which is taste less

Good selection of drinks. Meet was fatty unfortunately on Qatar.

Bag check in at DC was slow. Boarding process was slow more due to customers unfamiliar with how to board properly. Food and service was excellent!

Flight changed to Oman air under one alliance . Seating , entertainment was not up to the quality of QR . Hope my trip back from cmb Doh will operate a QR flight instead of any other under one alliance .

It is an international flight so food, entertainment and blankets is minimum requirement. Also cleanliness was very poor.

Flight delayed by an hoir or more. Food service is slow. Also, the crew is not following up on orders. Travelled in business class and was a platinum member, but still didn't receive the expected service .

Relatively good experience from the polite professionalism of ground and cabin crew to the efficient service on board. The quality of the food served was really good and the portions just right for the flight time.

Frankfurt airport customs for terminal Z is ridiculous. We've been through there twice. Each time we have stood in line too long, had a photos taken a total of 4 times, finger prints innumerable times. This was all suppose to make things faster. And having to do this even though our first flight was from an EU country was a waste of time and a great deal of frustration. It was better before.

There was stewardes who was walking up and down the alley and keep spraying room refresher on people heads. It was terrible. Not only was it keep filling on my face plus I smelled like a room refresher after all my all clothes.

I was not expecting to deplane on the tarmac. A shuttle took us to the airport. All communications were in English and German. Staff was very nice.

Did not happen. Cancelled and rebooked on flight to Frankfurt and then to Berlin. Lost luggage at Frankfurt change.

Waited on tarmac 30 min before take off everything else was fine

Must deplane and take bus in Frankfurt. A big hassle.

We were upgraded to Premium Economy which was great, lots of space, great food, great seats, somewhat more attentive service.

Staff on board was cheerful. Airport staff was Ok, but the plane was late and the boarding by zones makes it very stressful because I was in the last zone and therefore wasn’t sure I could get my bag onto the overhead rack. Plane was FILTHY.

Multiple cancelled flights ended up cancelling the whole itinerary. Went on my own and booked directly the day of flight and am demanding full refund.