Just overall a poor experience with little to justify the price of the ticket!
Absolutely the worst food I've ever had on any flight. Otherwise, the flight is OK - just your regular transatlantic economy. Condor should stop saving pennies on meals. They save a penny, lose a dollar.
Excellent flight. The crew was exceptionally attentive and organized. Attention to details is unmatched.
The flight was delayed for 30 minutes with no apparent reason. There is no entertainment at all, and no USB or electric outlets for charging your phone or tablet.
Business class old style from 10 years ago. Ok for short flights but nor for 12 hours journey. The passenger near the window have to jump over the passenger seat aisle side or wake him up to upright the seat. That’s not the business class that you expect on long night flight. Seats are not so confortable. And believe it or not no wifi!
We have travelled on 13 December with Austrian Airlines from Yangon through Bangkok and Vienna to Varna. The first flight operated by Thai Airlines was nice and comfortable. I wouldn’t say the same thing about the next two flights which were operated directly by the Austrian Airlines. During our flight from Bangkok to Vienna: > The service was very poor – serving of food and drinks was disorganized, late and not combined, the stewards were walking back and forth without doing anything substantial for the passengers. Even the morning breakfast was very late with a cup of coffee almost while landing (after a reminding). > The food itself was OK-ish but for a 12-hour flight, there were no snacks/bites in between dinner and breakfast as it is with the other airlines. > The cutlery was wooden, most probably recycling, but very unpleasant to eat with. > The stewards were not rude but not friendly and/or helpful > And also, half of the passengers had travel sets, others did not. The flight from Vienna to Varna was another surprise: firstly, the flight was late and secondly, they were serving only water free, even the coffee was paid, so were the snacks, but we had to pay to reserve seats. The whole experience is as if it was a low-cost airline. All in all, I wouldn’t recommend using the services of Austrian Airlines: the ticket prizes are quite the same as of the other carriers flying to this destination and you would have much pleasant time.
Austrian airlines lost my bag in Vienna and it took 2 days to find it and deliver it to me
I paid for carry-on bag, but they did not let me take it on board, persuaded to check it in because the flight was full. I agreed to help them out, and they mixed up tag numbers and my bag got lost. I had very valuable things in there, and my whole vacation experience was ruined. I even asked the boarding assistant why the tag number was different from the assigned one, but they assured me it was alright and the bag will arrive to my destination. Nothing arrived of course. Incompetence of boarding assistants cost me the loss of all my things.
There was not enough sparkling water and beer during the flight. Coffee was not hot
Premium Economy is good value in comparison to Business Class. Not all the perks of Business but a lot of leg room and wider seat and elbow room. Food was very good. I even asked for a Gruner Veltliner wine which was not on the trolley and the attendant went into Business/First to get me a glass. Nice little touch. I would like to have a wider selection of music -- more 70's-80's (guess how old I am).
Very comfortable plane. The food was very good (for airplane food). The crew was great
I liked the flight, the attendants, and the comfort. But the gate for boarding was poor. Even the elderly had to climb down many many steps to the bus and climb up to the plane.
It was a very smooth and on time flight experience. The crew was really friendly and polite. We were well informed about the flight, etc.
Cancelled 90 min AFTER Departure! We had to deplane and wait another hour plus for the flight to be shown as cancelled for the customer service team. There were many many angry customers.
Good and they are leaving at time and arriving on time
Flight cancelled. I was rebooked without discussion or options. Had booked a flight with a bed and when I was rebooked, the flight had a recliner seat. Felt cheated.
Movie selection was nice and chicken with rice dinner was good. I did not like the pizza thing they served for breakfast/lunch. It was like a hot pocket but mostly bread. A small sandwich or cheese and cracker snack and fruit etc would have been much better. Also they did not announce trash pick up so a lot of trash was left by everyone when departing.
Paid $35 for wifi but wifi didn’t work. Stressful dealing with work mess and no service. Otherwise normal
Never made it to Lufthansa because of Air Canadas negligence.
This is a very basic flight with no-frills. I just wish the seats were a little bit more comfortable.
