Much better seats on Airbus 321. Food prices are very reasonable.
My flight BKK–SHJ–TBS was changed, and I was notified only by an email that went into my spam folder. I found out only 1 day before the flight when I checked in online. The new flight had a 15-hour layover in SHJ and arrived in TBS 1 day later than my original plan. I needed to adjust my plan urgently and lost the cost of one hotel night because the free cancellation period was over.
My flight BKK-SHJ-TBS was changed and I was notified only by email which went into spam folder. I found out only 1 day before the flight when I checked in online. The new flight had a 15-hour layover in SHJ and arrived in TBS 1 day later than my original plan! I needed to adjust the plan urgently and lost the cost of one hotel night because the free cancellation period was over.
The flight was slightly delayed because of change of plane but informed beforehand. Flight was very good and comfortable
Superb like always. On time and quite comfortable. Only thing is that the arrival movement was by bus.
We were boarded by bus. That was a bit of pain.
Qatar Airways has consistently established a standard in my mind that very few airlines manage to sustain, and once again, this Economy Class journey reaffirmed precisely why. As an avid globetrotter who travels extensively for work, I experience many airlines, service cultures, and interpretations of hospitality. What continues to distinguish Qatar Airways is not any single element, but the complete proposition: professionalism, courtesy, warmth, attentiveness, consistency, and a genuinely polished hospitality culture. There is a reassuring confidence that comes with boarding Qatar because, over many journeys, the airline has simply never underdelivered against the expectations it has established for me. This particular journey was especially memorable. I had recently been promoted to Gold tier with Qatar Airways Privilege Club, was travelling on my birthday, and was flying into India on Indian Independence Day. Collectively, that made this considerably more than another flight. The crew made the personal element truly exceptional. Cabin Supervisor Hershel and Cabin Crew Ali deserve particular recognition. Their hospitality went well beyond procedural service; they took the initiative to acknowledge my birthday and, using the resources available onboard, thoughtfully assembled a small presentation with KitKat chocolates and dessert to wish me. It was simple, spontaneous, genuine, and immensely memorable. For someone who spends a considerable part of life travelling, these are precisely the moments that transcend service delivery and become lasting memories. That is where Qatar continues to excel: exceptionally well trained, composed, aligned, and polished crew who can deliver consistency without appearing mechanical. The human warmth remains evident, and individual colleagues repeatedly find ways to distinguish themselves. One small opportunity would have made the occasion even more complete. As we were travelling from Doha to India on 15 August, still within Indian Independence Day, a subtle acknowledgement of India celebrating its 80th Independence Day, perhaps simply wishing the Indian guests onboard on this proud occasion, would have been a thoughtful and culturally resonant gesture. It certainly does not detract from an excellent journey, but would have added another meaningful dimension to an already memorable flight. The only substantive disappointment was that my checked luggage did not complete the journey with me from Seattle (SEA), via Doha (DOH), to Kolkata (CCU), having been delayed in Doha. A baggage exception report is already on file with the local airport team in Kolkata. Given the confidence Qatar Airways has earned from me over the years, I remain optimistic that they will once again live up to that standard, work their magic, and reunite me with my luggage within the next 24 hours. Overall, another exceptional experience and one I will genuinely cherish. Hershel and Ali, thank you for making my birthday in the skies so memorable. Way to go, Qatar Airways. Please continue investing in and developing your cabin professionals to this calibre. When service excellence is combined with authentic human connection, an ordinary journey becomes an experience a passenger remembers long after landing.
Looks like a local flight. Food was horrible. No entertainment system.
Economy travel is really hard with no room to move especially when the person sitting beside you is an XL or XXL size person who if moving could hit your face
I purchased Qatar airways after seeing ads about its service. To my surprise Qatar is marketing gimmick and horrible airlines which I don’t recommend to anyone Flight was dirty including flight from Miami to Doha And Doha airport restrooms are dirty On top of this they use this pathetic cheap indigo From Doha to Hyderabad which I will never fly Also they lost one of my baggage in Indigo and still waiting to receive it. I will never travel Qatar and will never recommend
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.
Being a platinum member, no attention given. No towel or tissue provided.
No towels or tissue and chocolate and mint provided before arrival
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
I have paid extra money for my special meal service but I received the the local food. Which is not acceptable.
As I mentioned flight from NY to Bangalore was excellent but the return flight from Bahrain to NYC was mediocre, Looks like a old aircraft also not much choice in entertainment.
Pretty much what you'd expect for an economy flight. The crew were excellent as usual. The food was ok, but nothing special.
The Senior Flight attendant was just amazing on our Flight GF 284 on 30/11/25. She was so attentive, helpful and caring not just to us but to all in our cabin.
From the start of the check-in process, the associate was unprofessional and claimed that my ticket was incorrect, attributing the issue to Gulf Air. However, they failed to provide any clear explanation of what was wrong. After an extended wait of 45 minutes, the issue was resolved, and we were finally issued our boarding passes. Upon arrival in Paris, we faced further delays as the stairs to deplane were not functioning, resulting in an additional 45-minute wait onboard. This delay posed a significant risk of missing my connecting flight.
I like it very much. Gulf Air is always the topper rank of the world. I love it very much.
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
The boarding at Heathrow is chaotic. That's partly due to the lack of space and seating at gate 8, and a Qatar flight from gate 9 at the same time. That's down to Heathrow rather than Gulf Air. I've had a similar experience here before. Another problem which isn't specific to Gulf Air or Heathrow is announcements, and those for boarding in particular. They are difficult to hear with all the other noise and for me with hearing problems it's even worse. A simple tv screen would help, so long as it's updated of course.
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
New aircraft, new and modern. Crew could be a little more smiling.
