In business on the top-deck of an overnight transatlantic flight. A family with uncontrolled young children were there too. All night they were running around up and down the walkway while squealing . . .
Lufthansa was great, out of my own financial limitations I had to be in economy, it’s really tough on my back for long haul flights
Aircraft felt very old and business class was not as nice as on other airlines. Also 3 of the 4 flights on this trip were delayed.
Generally OK. The very worst part was the food we were served (on a special diet) which the crew apologised for and said they took photos for there managers. This flight was using a code-share from Discovery Airways, so perhaps not Lufthansa's direct fault. The general food was far better but definitely not plentiful unlike some other airlines. Otherwise it was a nothing special experience unlike the superb time we had last year for a similar route on Cathay!
Apparently there was a medical emergency after boarding was completed. It took nearly two hours to resolve the situation and get the passengers in the air. I feel the near two hour delay was excessive and should have been handled better (we saw the woman who had the “emergency” walk off the plane without assistance).
Air china experience was good but other part of flight in my trip wasn’t good.
It was a good flight , only problem they left my Koffer at Frankfort and it took another 24 hours to get it at Leipzig that was my final destination
Very efficient and excellent service. Nice amenities and beautiful plane. Elevated meals. Boarding could have been more organized. We missed our connecting flight due to EU entry but Lufthansa was extremely quick to rebook us.
Aircraft had fairly roomy seats on economy. Food was good (beef dinner).
Had to rush to catch the plane because our flight was late leaving Moldova.
Impossible charge phone inside airplane. Entertainment system does not support charging at all. Everything else is perfect
This airline cancelled 3 of my tickets and did not even notify me of the cancellation therefoe my advice is to stay awaway!!
The flights that i booked with them were totally unreliable as they cancelled and/or switched itinereis left and right so I definitely could not recommend them. It was as also imppossible to contact them for anything-hence my poor rating
It was an hour late, but these days, that's not a big deal All went well, can't complain
Just fine. Flight was full, so that's not easy, but in general, it was a fine experience, no problems
No real business class on this plane, I had to ask for the food 1.5hrs after take off, super warm beer, very very poor service
Vol annulé. Pas d'accueil. Zéro explication. Vol remplacé 3 jours plus tard. Zéro prise en charge pour l'hôtel. Nous attendons le remboursement si il va y en avoir. C'est un scandale ! C'est une arnaque.