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Qatar was pretty OK for their services but Arangrant was awful at theirs and frankly lied to me. Qatar offers four business class fares and only three of them allow lounge access. This is a horrible policy when you pay so much for business class and shame on them for denying the simple use of their lounges for this confusion. When I requested my business class ticket with Arangrant I knew this and specifically told them I would only purchase the lowest class business seat that would still permit me lounge access on all legs of my trip. They lied to me and said I did and then I was refused this service on my return flights. I had no less than 4-8 schedule changes and got screwed by a late departure from DCA on my double connection to JNB. I lost nearly a full day on my outbound and then had little to no use of the lounges on my outbound flights. To then be denied access on my return flights made the 27 hour trip home pretty awful. Kayak should no longer work with Arangrant as they are dishonest and liars. Qatar should price all four of their business class fares to include lounge access and stop the insanity they have forced on people. My return trip home nearly ruined my entire trip to South Africa and I blame Arangrant for telling me lies and for Qatar for offering insane rules and regulations on such expensive business class fares. For the money I paid to Qatar, I did not receive the full services I was promised. I will probably never use Arangrant and their ignorant services ever again. I will question whether I ever fly on Qatar Airways again as well. When you pay so much and get such little in return, it leaves a bad taste in your mouth. Arangrant gives the whole industry a bad name and Qatar is not far behind them. I can honestly say that the wretched service and way I was treated by both have soured me on travel companies and airlines. It is bad enough that we have an idiot, felon, racist and bigoted president and administration to contend with while he has started an illegal war, I did not expect to get screwed over by Arangrant and Qatar as well. Shame on all of you.

Extremely uncomfortable seats with very little cushioning, unable to recline enough to sleep comfortably on this 13 hour overnight flight. My body was in pain by the end.

It would help id flight crew were not rude and showed some courtesy. They were shouting at passengers and yelling instructions as if we were school children at lunch cafeteria!!

Awesome hospitality, awesome staff, awesome food & awesome travel time. Thanks

The flight overall was good. The attendants did a good job except that 1 female had too much fragrance on. The other things that made the flight unpleasant were out of the airlines control.

I would love the entertainment center to be updated with more content. The flight to Doha had more options than the one to Miami

I prebooked a comfort plus seat on this flight and therefore the flight was comfy. I got the correct seat in the correct section of the plane that I have booked, that's this. Flight was comfortable. Staff were average on the flight, appearing to be rushed and short in engagement with travellers, perhaps this to maximise there rest time on the flight.

First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.

Indigo airlines is terrible. Staff is awful and so disorganized. They are so rude and unhelpful. I will never travel on Indigo airlines again!!!!!

I felt that when I was rerouted it should have been to business class.