Other than the airline changing my aisle seat to a middle row, all else went well.
The flight lead, Katherine, took care of me in business class and provided exceptional service. She was warm, welcoming, bubbly and proactively accommodating as well as confident, professional, competent and clearly respected by the pilots. Just what I needed on my 17th and final hour of flight time traveling home from a business trip to India.
Had to cancel and rebook, KLM connection was cancelled prior to departure, ended up flying to Munich on non-Delta carrier.
Crew is not the cheerful type. very slow meal service (this is their style as have flown this many times)
My flight was delayed by 6 hours then I missed BOTH of my connecting flights, I then had to stay in the AIRPORT at JFK because soooooo many people also suffered from missing flights and there was no hotels available. I would like to be compensated for this experience! I had to stay in the airport for over 16 hours!
This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.
Great flight because I upgraded to Premium Comfort. Made a huge difference in the experience.
The flight was great, the only reason for middle scores on entertainment and food is that it was a short flight so not included (but snacks were served including alcoholic beverages free of charge). I would definitely recommend KLM.
The whole trip was excellent. The only thing I would change is the temperature of the plane was a bit high which made it uncomfortable to sleep.
Delay, luggage didn’t arrive. Had to go the next day to collect it
Excellence’s Class booked and we had to wait 15 Hours when we could downgrade to an earlier flight. The logic makes No sense?
Flight was ready to depart on time. We had a 20-minute ATC hold. We still landed on time. The landing seemed fast and rough.
Flight was delayed more than 1.5 hours. Essentially no communication with passengers regarding how long the delay would last or any updates as to the delay.
Clearer signage at Lisbon Airport and more communication about delays
Flight smooth and on-time. Food a joke, crew humorless but efficient. Really a budget airline masquerading as a flagship, but it gets you there.
Overall ok experience as couple feedback: for improvement: 1. The vegetarian food was less and ran out, so many of us didn’t get it. Not all the crew member were polite and could be more hospitable.
No onboard entertainment or food, but that was okay because it was a short flight. Pretty much everyone just slept on the plane. The plane was comfortable enough.
The flight was excellent because I chose to upgrade to Business Class. The only negative drawback was because I upgrade, it screwed their system up and they lost my luggage for 2 days, but it was then recovered.
On-time flight. Nothing out of the ordinary. The food offering upfront could be better.
Of course food only if you pay and no entertainment. As always with TAP they collected hand luggage and you must check in. This happens mostly with TAP and is not acceptable because others are having three pieces or more. TAP should be consequent and collect hand luggage only from those who have more than one piece.
Great flight just took some time to board even when lining up early for the flight, even taking off took longer then expected.
There isn’t any entertainment. The food and drink was available for a price. I didn’t buy any.
ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.
Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
Worst experience ever. First time and last time with Ryanair. I'm not a cow.
Everything was OK but I got the feeling that the aisle seat in row 3 is smaller than the other 2 seats
Good flight. Take off a little late but make up the time
O voo atrasou um bom bocado A tripulação não era comunicativa,não fez vendas... Não abordava os passageiros... A 1°vez que me acontece tal coisa 🤷♀️
Bag check in was terrible. Arrived 2 hours and 10 minutes ahead of required time and then waited 50 minutes in line to check ONE bag. There were 4 employees standing around as only two were checking bags and there were 6 gates available to check bags. Process is terrible. Lack of customer concern and service.
Yvonne, was the flight attendant in my area. She was INCREDIBLE!
Delayed getting out for no good reason. Tight connect lead to a missing bag in Hamburg. Waited two hours at the airport to get the bag from the next flight.
Flight delays made me miss my connections. I almost missed my connecting flight because I had to get my luggage and go through immigration and then back into the airport. Connecting flight said it would be my problem if I missed it. I had to be rerouted through another city and came in 3 hours later than expected and had to hire an uber to get me home when I had everything planned out
There were kids on the plane playing games on phones with audio on. Also one misbehaved kid kept running up and down the aisle and there was no action by the crew or the mom. This negatively affected my otherwise good flight experience a lot.
It was freezing in the airplane. Everyone was wearing everything they had with them. The crew acknowledged it was cold, but did nothing about it
Not much leg room. The person in front of me had her seat reclined throughout the flight— made it very difficult to get up. Staff was excellent and worked very hard.
Our trip was Lisbon-Frankfurt- Bangalore. When we reached Lisbon Check in there was not anybody at the Lufthansa counter. There was one and a half-hour delay before the aircraft left Frankfurt. The less said about the food the better. I had an Eco Saver ticket. Does it mean that beggars cannot be choosers' type of attitude to passengers is the order of the day?
The flight was delayed and we were stranded at Dulles airport for 2 days (48 hours) as United Airlines cancelled the flights!
The flight was on a very small plane for a transatlantic flight. It was more suitable for a mid-distance domestic flight. The plane was also quite old and its entertainment systems repeatedly froze and shut down. Finally, the airline charged for most food and drinks--on an international flight. I will avoid Lufthansa and its partner, United, in the future. Also, the airports are a disastrous mess, with long lines and huge numbers of flights delayed (although this is beyond the airline's control). Both my flights were delayed substantially.
My flight was cancelled and Air cañada said they didn’t even have that flight number or my name in their computer. Does this mean Kayak somehow messed up with the letters/ number sequence? No one would help me at the airport. Lufthansa said it was Air cañadas fault and I had gotten two messages from Kayak, one was at 6 am(I had already called a ride so I was going an hour earlier ) then after 2 hours at airport I get my message from Kayak(Ricky) saying sorry your flight is cancelled? Then, like I say, no one would even put me on standby for another flight as my numbers you gave me did not match. Can you please get me on a flight home? No later than Monday, please? I am out of money
My flight was delayed and my second flight missed despite a three hour connection in Düsseldorf. My luggage was lost and it took three hours to recover which was actually unfortunately very much barely possible. I needed to rebook a flight that was three times the original cost of the original flight which now I need to go back and recover from the airline. Terrible experience,
Nice to have reclining seats for a change and great to have internet access
Tivat airport really needs to up its game W Eurowings needs to provide support at luggage collection
Delay after delay: no information besides what my Kayak app provided was provided about the delays. The plane was at the gate. Also, the gate, 100A, was incredibly warm, and the sun was beaming in. Boarding was disorganized with no groups announced.
Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings
We checked in 4 luggage and only got 3 back & lost our 4th luggage. Our flight was from berlin sept 22. We arrived Copenhagen but only received 3 luggage. Missing 1 still 24 hrs after our arrival and our Cruise will be leaving tomorrow 9/24/2023. This is the second time that our luggage gets lost/delayed in Copenhagen
No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport
Filthy plane, obviously not cleaned properly between flights, food crumbles in seat and carpet
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
