17€ Find Cheap Flights from Lamezia Terme to Germany – Compare and Save

As a disgruntled customer of what was previously Alitalia – an airliner I'd sworn never to use again after a disgraceful experience dating several years ago – I had little expectation of its successor ITA Airways. The experience was just fine: short flight poorly managed at source – departure time changed twice well ahead of the travel date, boarding was needlessly chaotic and slow – and the flight upgrade option was ludicrously expensive, but overall the flight per se was all right.

Unfortunately my premium economy seat had no power or entertainment screen and the crew took a long time to confirm nothing could be done

Most of the crew was very nice and made the trip enjoyable. Too bad I had 11 hours connection time. It was supposed to be only 4 hours, but my original flight was cancelled.

Crew was very good, cabin comfort was what was expected for the price point. The food was not very good, too many carbs.

Good flight. Good boarding. Luggage handled properly. Seats are small for business class. No wine or beer offered. Just regular crunchy snacks. Not much for a business class flight.

I paid for extra Comfort Seats that turned out to be regular ones and have asked for a refund. The bathrooms were filthy the entertainment screen didn't work the Wi-Fi didn't work the food was mediocre at best and the seat I was in was terribly cramped especially when the person in front of me put their seat back. You couldn't even open the tray table. The staff was inattentive. I do not intend to take ITA ever again

Flight late but they were nice and food is pretty decent. The seats could use updating.

ITA does not allow free seat selection even in business class, if you don't want to pay extra for the seat they assign it to you during check in. For me it was seat #8 in both ways. It's last seat in business class with smaller space, close to kitchen, toilets and closets for supplies. WiFi didn't work at all. ITA is lower coaster, better to buy premium economy in regular company (AirFrance, Delta, Lufthansa, United, etc) than business in ITA Airways. ITA - never again

The flight attendants weren’t friendly. They gave us yucky food.

Plane was not clean. Difficulty with entertainment system. Small beverage paper cups.