329€ Find Cheap Flights from Kenya to Düsseldorf – Compare and Save

One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

Most aspects of the flight were great! The entertainment was mediocre, though, which made such a long flight less enjoyable.

First Class on A380 was an incredible experience with a group of very attentive crew. The only flaw of this flight was the boarding process at Concourse C of DXB where no one was managing the queue. I was at Zone A but arrived when they were already boarding Zone C & D. There was no separate gate for Zone A & B to go through.

I liked everything accept the delay try to improve in that area

Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.

Well emirates since after covid recovery their service became much poorer than before , old planes to some destinations, untrained staff , rude , inflexible, and poor food, this specific flight the plane felt like in the 90s , and staff behavior was rude due to usual incidents in these flights for some destinations, i understand this but they pit everyone at the same basket, a readiness to be rude anytime

There was a smell front the washroom on flight. There could have been efforts to ensure better sanitation/air circulation once used severally.

My parents travelled through emirates for the first time. They were happy with the service provided and the travel.