I paid for the seat and found out that the seat doesn't recline. The staff didn't help in arranging an alternative.
Nice, it was nice to have a free night's stay because our layover was over 18 hours.
Cabin was kept very hot and it was uncomfortable. Entertainment system did not work at my seat. Crew and service is fantastic
The crew on this flight provided exceptional business class service to me.
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Internet connection was very weak, did not connect at all. Seat comfort was poor, buttons didn't work properly. Overall not impressed in business class.
boarding from the lagos airport is always very chaotic. The seats on the place are not comfortable (old planes are always used on this route) and the screen chargers for my phone are both not working (both seats).
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
I could not check in online 24 hours before the flight. Very inconvenient. Flight was delayed.
It was a safe flight with a friendly cabin crew.
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
All good but air not give the pasing er any food even glase of water
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
There is no usb for charging the phone you should provide the water
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
