Very good. I was happy that business seats were in a 1-2-1 configuration for the long haul flight. The shorter flight was a 2-2-2 configuration which I do not like as much, but it was a 3 hour flight that I slept through.
Flight was delayed. While standing at the gate, a note appeared on the sign saying the gate had changed to a gate far away. No member of the Turkish airlines team got on the microphone to instruct passengers to go to the other gate, to ignore the chiron, etc. Finally, the message disappeared. Eventually, the flight began to board. Very slowly. More slowly than I experience with other airlines. Though Istanbul may just be slow . . . In all other ways, great flight, great entertainment (top notch movies), great service, excellent food, comfortable lie-flat seat, dimmed lights, etc.
It was disapointing during the wait in Cancun. It took several hours to clean and they told us during that time we could not stand, use the bathroom, have service etc.
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
I liked everything: the work of the flight attendants, the work of the crew, the frequency on the plane and in the toilet.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Service et qualité. Retard départ vol cdg ist, baggage n'a pu arrivé. Temps de transfert très court. Livré le soir.
Indigo, needs better planes and entertainment. Also, the check in was not very efficient.
The only good thing about the flight to Tel Aviv was the food. The seats were uncomfortable for business class. The worst experience was on the day of return. My flight was delayed for 6 hours, therefore missing the connection. The staff at the help desk in Tel Aviv were very disappointing, displaying lack of respect and support. Poor communication with customers regarding their concerns and alternative flights. It took almost 5 hours to find me a flight back to Los Angeles, even though it was clear that there were business class seats available on other star alliance members. I will never fly Turkish airlines again, never!!!!
Arrived on time. Great crew. Good food. Luggage delivered promptly
This is where i leave an airline review. Test test test!
It was extremely cold in the back of the plane. The seats are uncomfortable and space very small. Crew was excellent as usual.
ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.
business class food was pretty average otherwise it was a good experience
No air, volume on my screen was jumping all over the place
When our first flight was late, meaning we missed our flight to Madrid that day, American rescheduled us for the next flight the next day, gave vouchers for meals and hotel, and lounge access.
The flight from Amsterdam to Dallas was great, ok food, good service, great entertainment. But Dallas to SF was very tiring because of two hour delay inside the airplane waiting for AA paper work in 99 degrees in the sun. We had no oxygen and the pilot had to ask everyone to blast the AC because it was getting too hot inside the cabin.
All went smoothly, no problems; friendly crew. I would have appreciated a head pillow ;)
Never made this flight it was unconfirmed by Iberia according to American Airlines This trip was a total nightmare, got to the airport in Wed March 8th after confirming all flights, only to be told by American Airlines that we are not confirmed on the flight. We met a pretty rude and unhelpful AA check in agent by the name of Ali. American said it was not their problem, contact Kayak/Chatdeal and sort out your issue.Chatdeal said all flights were confirmed and it is the airlines fault. So it went, we were kicked between American, Kayak and Iberia spending hrs on the phone- all said it is not their fault.Spent 9 hrs in the airport on Wed 15th trying to sort out. Luckily, we met a really nice AA agent Shawnna G who went way beyond the call of.duty to help us out. We were put the next day on Thurs 16th from DfW to San Paulo Brazil the onto Madrid!! Imagine that..10000 miles and 20hrs of travelling to get to Madrid from Dallas!! Our trip took 3 days to get there ..Wed 8th Thurs 9th and Fri 10th.Got there on Sat 11th, so lost 2 days of our vacation and a lot of emotional and physical stress on our 2 kids travelling with us.
