Stuck on a plane for 6 hours due to a technical or mechanical issue.
Crew was excellent. Business class was poor on the short flight and mediocre at best on the international flight.
The 737 lacked business-class seating. It was basically economy plus but with the middle seats left unsold. There were no TV screens but good food and service.
LOT was very disorganized at Istanbul airport with no communication with travelers. Our flight was delayed over and hour and a half and there were no announcements, displays or anything about it. It almost left me missing my second flight!
One of the best experiences ever. Thank you to the crew.
first and above all I liked the crew; everyone was one of a kind, friendly, professional, and eager to help.
The flight was delayed by an hour which caused me to lose my car rental in Vilnius
The worst experience ever! They never told me I had to transfer my ticket at the ticket transfer counter. They moved me to a flight leaving the next day, which was also heavily delayed. The staff at the airport were rude and not helpfull. I'll never travel with this airline again and will not recommend it
Tv screen not working. Food in business class was cold & not available
I didn't understand why I couldn't do a check-in at home
Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.
They are absolutely impossible to get hold of. A death in the family caused us to delay our departure. They are impossible to get through to and after waiting 41/2 hours I was told they would not consider helping us. They cancelled our return flight and have not reimbursed anything. I strongly urge readers to consider a different airline.
It was very good excitement. We Enjoy everything except the food
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
Was an excellent experience I have been flying Turkish Airlines for 5 years and always will
On this route the plane was also late and I almost missed a connecting flight to Tashkent. Moreover, my bag did not arrive with the same plane and only on the next flight from Istanbul. I was supposed to travel further from Tashkent to Astana and Saudi Arabia and if I didn't collect my bag in Tashkent I would have missed the next flights because I couldn't travel without my bag and all valuables inside it.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Vol Paris Istanbul en retard. Baggage en soute mis sur autre vol car seulement 15 pour attraper le vol. Baggage livré en soirée le jour d'arrivée.
