Excellent experience with business class area. Staff was attentive and food was amazing. Only one bathroom for business class which was logistically difficult for the staff while preparing meals. Need to offer fluids with meals. I did not get enough water to drink. But overall I rate it 5 star.
On time. Great service, friendly crew. Great food. Everything went without a hitch. We will not hesitate to fly Turkish Airlines again.
It was great. The service was excellent and the timing was very good.
On time, great food, good drink selection! Only down was alcohol-free lounge. Lufthansa had a much better offering!
Seat assignments for family traveling with 2 children. Loud crowd during sleep time
It was crowded… the bathrooms dirty and smelly. The seats have been made even smaller.
delayed to take off from detroit by 3 hours lost baggage in istanbul and now in venice without baggage
I missed the flight during my lay over in Istanbul, due to health condition. Customer service was awful. It was a nightmare. I had to purchase a new flight to my destination and was told that my return flight is compromised due to one segment of the trip being missed. NOBODY responded to my numerous calls and emails. I will never use Turkish airline in the future.
I like Turkish airline, but the food sucks. None of my children eat the food, including me, and it was really hot and
The food menu was impressive but the actual selection limited. That said, the food was excellent. The seat cushions are less than comfortable for a 12 hour flight. Space i8n economy was very good. One first leg the layover was too short. Added with a delay in arrival we could barely made the connecting flight - but the luggage did not make it. It was sent in the next flight so in the end it was a mini=or inconvenience.
It was a safe flight with a friendly cabin crew.
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
The plane was too hot inside. There was no entertainment and we had to sit on the plane for one hour before takeoff. There was no free wifi.
Online check-in was unavailable for my flight. So I waited 40 min in the queue at the check-in counter. Then, unlike any other airline in the world (and I am a very frequent international flyer) Pegasus was adamant that my CPAP was just another carry on and that I had to pay extra for it. Then, after I had paid in advance for a seat, they insisted I could not sit in an exit row because I was over 60 years old (I'm clearly in good shape and buy exit row seats more or less weekly). We pushed back harder and harder and insisted on talking to the station chief, who spoke with the counter staff by phone (not to me) and eventually relented. Experience on boarf was ok-- for a budget airline.
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
Not because when i try to do check in there is only in turkish language i can not select other language
https://www.instagram.com/reel/DGVSRsasQcG/?igsh=dmkxa2s1eHNlbHZs
Don't fly Pegasus, terrible service at the airport and boarding was really bad. Both flights I took with them were significantly late. This flight had us all changing the gate at the last moment and it was chaos.withour explanation or apology. The planes have seats that don't recline and seats are really hard. The crew on board was good both flights, but that is the only positive thing I can say about this airline. It's not worth it and I won't be flying them again.
The airport staff were some of the worst I've ever flown, and I fly at least 50x every year. From the staff at the gate, to the check in staff, to the ticketing sales staff. My experience in Instanbul was so bad Ill.never fly Pegasus again. They were incredibly rude, dismissive and not helpful whatsoever. This is the worst of the worst if you want to fly a budget airline I'd go elsewhere. The airplane seats are really uncomfortable and don't recline at all, you get charged for every single thing so in the end you will pay more flying with them. The crew on the plane were the only kind people we encountered with Pegasus.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
It’s not good airline is very cheap and not organized and everything expensive inside the aircraft
Couldn’t take this flight and 2nd flight in the trip was cancelled.
Fight kept delaying, didn’t land till 10pm, after custom etc. it’s after 11pm. This leaves limited options but to take expensive taxi, then driver demands for more $$ Flight offers absolutely nothing, not even water
Late flight, lost luggage, no customer representative or online tracking luggage
Horrible experience, no one has any answers especially if you are just using the airline for connection. The planes are old, the crew did not understand English and made no attempt to explain.
Terrible flight mainly due to the emergency landing caused by a tyre blow out on take off and late landing at Gatwick which was rough and then once we stopped we weee surrounded by emergency services. Nobody informed us of what was happening and we were all scared due to the smell of aviation fuel throughout the cockpit. When we eventually got off the flight with the help of the emergency services we boarded buses that took us to the arrivals area where we waited over 3 hours for our baggage. Poor communication throughout and was left feeling shaken and distressed. Never flying with sunexpress again.
Sat in line to check in for 3 hours because this prehistoric airline doesn’t allow for online checkin.
Bad check-in. No online check in available. Family wasn’t seated together.
Hi That was mistake with send me ticket That was wrong date , becouse of 12. April Was 11. April I bought one Way igen in the airport!!! Problem with check in Problem with not send email for check-in I must have my money back 750kr for buy again ticket !! Thanks Kolsom
Not a great selection of food and the snacks were quite pricey. No entertainment at all, not even a magazine to read, but hey, it's a budget airline. The flight departed on time and arrived on time, so no complaints.
They only checked us in 30 mins before the flight leaving us a very short time to go through security and getting to the gate And last but not least - My luggage has not arrived to my destination
