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Awful. Delayed for unknown reason. Boarded late, part of a Tight connection ands had to go through customs and immigration. And they lost my bags.

On a more than 8 hours flight was only one meal included, which I have never experienced before. Always two meals on the overseas flight. It was very weird.

Flight delayed over an hour. They said they would hold our connection but then did not.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

The cabin crew really looked like they wanted to be somewhere else. They weren't really interested in providing an attentive service to full fare paying passengers at all. However the Captiain's in flight announcements were relaxed and very entertaining.

Food was very ordinary for premium economy, very small portions.

There wore nice leather like sits, in my opinion seats lay out bit tight . Crew was great they did averything possible to make averywone comfortable as possible, food was, think worst I ever head on flight, head chicken and yellow rice. Ice cream was a nic treat.

Security was a mess at the Helsinki Airport. But I was delighted by the connecting flight waiting for us for JFK.

Food was pretty poor - bland, tasteless. Drinks offerings were very limited also.

The staff were helpful and polite, seat was comfortable, plan was clean.