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Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.

Very disappointed to not have lounge access The shorter flight seats were uncomfortable

Seats were very comfortable and the staff too was very friendly.

Unfortunately the flight was cancelled so I never got to go

The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.

Awful the whole airline arrived to check baggage and board our flight and the airline desk was closed where none of the passengers could check in baggage, asked for a supervisor and was refused a supervisor, called the airlines from the airport and they refused to refund the flights for their actions in the airport, Etihad and Garuda Airlines absolutely horrible customer service all the way around.

I liked the crew, the food and the foot space. I did not like the comfort of the seats.

Good one but just notice that you have to ask several time to get water or coffee .

Ethiad wanted to charge me $1100 for 2 checked bags on a ticket that was $550. Nother the airline or airfare assist was willing to help before arriving at the airport. All parties said it was the other responsibility to help. Never flying ethiad or using kayak again.

No entertainment except on app. No outlets working to charge. Good service