Boarding on a heavy rain oitside new airport with bridges.
I thought it was good. There's not much you can do for a short flight for entertainment and the comfort was nice.
We had delayed flight (as usual for Dublin airport!!) for around an hour but the biggest surprise was the seats!! So tight with so tiny leg space. I could barely fit into it. Huge disappointment comparing with other airlines (even Ryanair). Complimentary water and crackers was nice touch but not be able to buy warm food like everywhere else is a joke. Also, on board prices are extortionate (even Ryanair is cheaper. Small can of coke is 4.5 euro!!)I remember times when it was actually lovely to fly with CA. I guess those times are long gone now.
Somewhere between ordering the ticket and the flight my checked bag was dropped and I had to pay more for a bag at the airport. I am very unhappy with your service.
It was great for a short flight - but due to turbulence no service, and there is no entertainment Appreciated leaving and arriving on time!
I was very dissapointed with a crew member who was acting very inpolite and talking down to one man who did not realize that he should not have brought his carry-on bag into the plane. She was making faces showing resent. It looked really bad.
The airline is ok there was a delay but I made home ok Serving water for local trip for international to Frankfurt it was cracker and water Since it was a short trip it was ok I would not recommend for long flight
Check in terminal not working and the bag fell back on me and tore the skin on my arm
Let us know the airport doesn’t open until 5 am.
Flight was a code share of Lufthansa. Check-in, baggage drop, and flight was all with Lufthansa. Other than the flight being 30 min. delayed, it was pretty much a standard Lufthansa flight. They only offer a free water and chocolate; all other drinks and food are a la carte.
Horrible. We arrived at 5:30 a.m. to check in our bags and go through security to fly out at 8:10 a.m. Upon waiting for 45 minutes in line to check our bags, we got to the counter and were told that we may not be able to be on the flight (it was not over sold but over weight?!). For whatever reason we were told to step aside and wait until one hour before departure and that someone would let us know if we’d have the privilege of getting on the flight we paid for. As an hour passed, we got back in line and hoped for good news. After getting back to a counter representative, the initial employee we spoke to abruptly interrupted the conversation and in a frustrated/annoyed tone demanded we go back to the area off to the side. I mean, I get that they’re inundated with passengers of all types and are under a lot of stress themselves, but getting reprimanded like a child to be put in time out for my blood boiling. How were we supposed to know anything when we weren’t given any details. As the clock ticked away, the time to depart was fast approaching when an Air Dolomiti informed us that we would not be able to fly. In fact, they would have to rebook us and find us alternatives. Long story short… we ended up being told our only option was to take a bus from Florence to Milan and a plane from Milan to Munich. Our trip, which should have been us arriving at 5:30 a.m. and landing in Munich at 9:30 a.m. turned into an ordeal of waiting… waiting… taking a near 4 hour bus… waiting… an hour flight… and landing in Munich (our original destination) at 10:30 p.m. Lastly, my BIGGEST COMPLAINT is that we were told that we’d receive a $500 euro compensation on the card that they supposedly scanned in front of me… which NEVER posted. If I can avoid it, I will never fly Air Dolomiti again. *Air StoleMyTimeAndMoney* *AirWeDontCare* *AirYouDontHaveAChoiceSoYouGetWhatYouGet*
It was a short flight so all amenities were appropriate for the length of the flight.
It was about what I expected for a short haul. We were given a biscuit and water. But the people were very committed to service!!! Pilots were top notch 👌
Pessimo. In ritardo e la richiesta di assistenza per le due signore ottantenni non è stata onorata a Milano, malgrado fosse stata onorata a Monaco. Pessimo e inaffidabile
On board service was very good. Airport service in Frankfurt was chaotic.
The Verona airport is 70 years behind the times. Boarding takes forever. First, you line up at the gate, then you go outside and wait at a barrier, after a long while a bus comes and boarding it is random, then you arrive at the plane and climb quite a few steps to board, again in no particular order.
You lost my luggage. You delayed my flight 1 hour. We didn't arrive in time and missed events we scheduled because we had to sit in the airport for 2 hours to file a claim
very bad The bus does not have AC and the windows do not open either. Airplane seats are very hard, very uncomfortable.
Just pushing back from gate now. Boarded into fourth aircraft with 13 hour delay to scheduled departure. Crappy experience.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Waiting outside for a long time is not really necessary
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.
It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe
the boarding took a really lo g time, we were standing on stairs waiting to walk out to the plane. Seats are uncomfortable but it’s ok for a short trip. There is no entertainment. Follow the rules and will not have any problems or extra charges
It was delayed and there was no apology or any updates as to why. It was genuinely awful
This was one of the best travel experiences we've ever had with Ryanair. The flight boarded on time in Dublin, departed on time, and arrived on time in Split, even though the flight was full. The aircraft was clean, and all members of the cabin crew were both friendly and efficient. Even our fellow passengers were well behaved! So top marks to all concerned!
It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.
I liked the flight, the attendants, and the comfort. But the gate for boarding was poor. Even the elderly had to climb down many many steps to the bus and climb up to the plane.
There was no entertainment or food service (short flight). The flight was delayed more than an hour.
It was a very smooth and on time flight experience. The crew was really friendly and polite. We were well informed about the flight, etc.
Cancelled 90 min AFTER Departure! We had to deplane and wait another hour plus for the flight to be shown as cancelled for the customer service team. There were many many angry customers.
Good and they are leaving at time and arriving on time
The service and flight was great. Luggage came out very quickly!
I ended up in Lufthansa to Zagreb because of our delay
Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.
My flight from Munich to Zagreb was canceled, no one bothered to let me know. I only found out when I came to check in in Denver. Kayak company wouldn't even issue me a new flight. They said that United Airlines holds my ticket. With United I was around 90 minutes call with supervisor who was trying to explain that she can't help me change canceled flight, Kayak agency should do this. On the end she issued a new flight with 24 hrs overlay I Munich. The whole ordeal was so traumatizing for me. I am a women traveling alone. No one offered hotel or any tipe of help in Munich. Traveling these days is so poor, No one is taking any responsibility for anything, we are left to suffer their unorganized mess, and pay really good money for it. I was not gonna wait 24 hrs in Munich, I had to take taxi to city and took a bus to Zagreb. Terrible experience all around.
I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.
My flight was delayed and my second flight missed despite a three hour connection in Düsseldorf. My luggage was lost and it took three hours to recover which was actually unfortunately very much barely possible. I needed to rebook a flight that was three times the original cost of the original flight which now I need to go back and recover from the airline. Terrible experience,
Easy checkin, fast luggage drop off, quick boarding, early take off and arrival. The perfect flight! Thanks
Delay after delay: no information besides what my Kayak app provided was provided about the delays. The plane was at the gate. Also, the gate, 100A, was incredibly warm, and the sun was beaming in. Boarding was disorganized with no groups announced.
Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings
We checked in 4 luggage and only got 3 back & lost our 4th luggage. Our flight was from berlin sept 22. We arrived Copenhagen but only received 3 luggage. Missing 1 still 24 hrs after our arrival and our Cruise will be leaving tomorrow 9/24/2023. This is the second time that our luggage gets lost/delayed in Copenhagen
No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport
Filthy plane, obviously not cleaned properly between flights, food crumbles in seat and carpet
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
