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The flight was excellent, the crew was super friendly. The only complaint I have is, 3 of my zipper handles were broken and there were 2 massive scratches on the back of my bag

Couldn’t get boarding pass in SLC even with help from a redcoat, so had to find a desk in AMS to get boarding pass. Technical problems so not sure why. Very inconvenient. The KLM app is not as user friendly as most apps. Also had to wait almost an hour on the tarmac for a fuel truck, which caused us to miss a connecting bus in LUX.

Over 1 Hr delay. No APU so no AC on ground. Plane was hot during boarding and then they closed the doors over 20 minutes before engine start so interior of plane was steamy hot and stuffy. Could have been helped by opening doors until ready to depart.

The baggage drop-off in Stuttgart is bad: after online check-in you cannot use the automated baggage drop off as indicated on the website. You can use the terminals but have to cue to 1 of three open and slowly working counters to drop the bags. took about 45 minutes wait time.

This portion of the flight was through Indigo. A local carrier. So all economy seating. No real service some refreshments for purchase standard economy stuff.

Transavia flight. Couldn't select seat or anything prior to flight. No connection with klm systems. Seats are very crammed. Extremely no frills.

Great flight because I upgraded to Premium Comfort. Made a huge difference in the experience.

Good experience, just i couldn’t connect me to the wifi

Seats actually fit a human! Snack options were a bit lame but that’s ok

Everything in general was great, but we left 30 minutes late

Gate agents call groups one and two and give about 3-5 minutes for each group to board, then the call groups three and four together and it causes a bottleneck in the line. Give each group 3-5 minutes to board before calling the next group.

The captain was running late from landing from a prior flight. We all boarded then had to sit and wait for like an hour for him to arrive. I don't understand why you would have us board knowing that we would have to all sit and wait on the captain for an extended period of time.

Didn’t fly KLM because they cancelled our flight August 31st. Delta was our airline on. Direct flight from Frankfurt to Detroit. Departed early, arrived earlier than expected.

The internet that was free was terrible, the turbulence was pretty bad - uncontrollable I know.

My business class seat was inoperable and unable to recline for 10 hour flight.

The crew was very kind and always smiling. The seats were great and I was very comfortable during the flight. The only thing I didn't like was that the lavatories got really dirty at some point during the flight. Other than that my experience was great

Crew was very helpful with mobility assistance from end to end. Very caring.

The boarding was horrible. You couldn’t hear the announcements at all. Probably because there is so much in the area for businesses. They need a louder PA system. Other than that it was a good Delta experience.

I like using the Delta app to keep informed, boarding was smooth, and flight attendants were awesome and on top of everything, good communication from pilots.

Terrible experience delays going there and delays coming back will not be flying delta

the snack at the end was an improvement of previous flights of a year ago . crew were responsive and gave good service

I was rescheduled when I missed my flight due to border clearance issue

Better to not serve food if those are the options

Better entertainment & food options more may be adding chicken option or on vegetarian side good quality pasta

Ditto to what i said earlier. I thought my earlier response included this flight too!

The flight was clean, boarded on time, provided priority boarding since I checked in my carry on. The food was ok, it could have been better. The worst experience was one of the flight attendant talking rudely to the passengers sitting in the seat in front of me. Those passengers spoke broken English and might not have had enough experience flying, but that is no ground for any disrespect. It is the attendant’s job to be respectful to all passengers, of course if someone misbehaves with them. I don’t think this couple misbehaved with anyone on the flight.

The advance business class boarding got us onto the bus to the plane slightly ahead of the economy class but all of us scrambled to climb the stairs onto the plane together. Business class on this flight consisted of only an empty seat between three seats economy style seats. Good thing it was a short 1hr 20 min flight.

The crew was extremely supportive and helpful for my mother that needed wheelchair support.

I did not like ANYTHING about Discover....see my previous comments regarding our trip. I will do everything possible never to fly with Discover again!!!

Flight attendants were great. Wish there were more current movies and shows available. Only 1 Ted Lasso, was hooked, but only able to watch one episode.