The crew need to be more friendly it seem everything such a rush situation during dinner and breakfast. Smiles to the passenger go such a long way just the service from Seattle to Taipei, service from Taipei to Bangkok were great more pleasant the flight attendant from Thailand she was very nice, as far as entertainment were amazing , wiffi connection was incredible great, I will be able to charged my phone from Seattle to Taipei and from taipei to Bangkok I won’t be able to do so flight attendant told me that because I don’t have the original iPhone charger connection has nothing to do what type of charger I have so she said there is nothing she can do about it. Foods : from Seattle to Taipei were ok no flavor , from Taipei to Bangkok I have chicken teriyaki the rice is overcooked all the flavor stuck on the aluminum wraps , breakfast the congee was on point and delicious. Will I recommend anyone to fly with Eva air go for it so you can experience yourself for myself I won’t fly with them again I’m gonna stick with Singapore airlines instead.
Nothing more to say. I was completely happy with their services.
Never went. Got rescheduled with Phillipine Airlines to Bali, which was fine.
I am really satisfied with Eva Air and will definitely fly with them again.
Service was great didn't leave on time was not good
Again on this leg the WiFi wouldn't work. The seats were comfortable with adequate cushion and space between seats for my legs. Very nice 3-hour flight.
The flight from SEA to Taipei was on a Boeing 787-10. Economy seats were unacceptably cramped and the seats themselves were old and lacking cushion. I'm only 5'3" and couldn't cross my legs as my knees were up against the seat in front of me! I could not get WiFi to work most of the time on both flights and crew were invisible except to serve meals. The onboard entertainment also did not work reliably and was very hard to hear through the provided earbuds. The Asian vegetarian meals were interesting. I hope they can provide a fully vegan option though these meals seemed to be already. I appreciate their providing these meals options for vegans. I don't think I'll fly a 787-10 if I can help it. It was the definition of a sardine can in Economy.
My luggage was lost and didnt arrive in manila yesterday. And until now im still waiting for the confirmation if my luggage is teady for pick up in terminal 1
We travelled with a toddler and was allowed extra time to board first which was very helpful!
I always preferred EVA air every time I visit Philippines. It’s just this time that I have to be very early to make sure that I don’t miss my flight due to TSA problem. There’s only one choice of food serve which you use to have 2 on our flight from Taiwan to Philippines . Otherwise I will still use EVA air in my future flight.
We boarded late and it snowballed from there. Had to wait behind 6 other flights to take off before us. Then, arriving late to our destination, we had to circle in the air for 20 minutes. If that's not enough, the seats are very cramped on their iteration if the A321neo. I'm 6"3' tall and my knees were pressed against the seat in front of me. These are not the slimline seats that offer less cushion with more leg room. I had no room to move my legs. Since I am an adult male, I also had no shoulder room. I sat on an aisle seat to have some space to lean my should out. But the walkway seemed to be more narrow than I am used to see. I felt bad for the middle passenger because there was just no where for me to put my shoulders except into the middle seat person. I don't plan to fly in this airline again in this configuration. Pack everyone in and lose my business.
Everything was fine except the seats were quite compressed and hard for the 12 hour flight
The crew are amazing. Very professional, polite, kind, and accommodating.
Flight attendants. Food, entertainment and most of all, be on time.
We are glad to have used China Airlines for our trip. Continue the good service! Thank you!
The flight was uneventful and the crew was kind and professional. Really appreciate the option to order a vegan meal for the flight!
I did not like how the plane landed. It was not smooth.
China Airlines crews are very excellent doing their job. Very friendly and hardworking. I will always choose China Airlines over and over. Thank you all for making my flight comfortable. God bless to all the staff. :)
Most relaxing long distance flight I have been on. And I have flown on many.
I don’t think I’ll be flying them again. Tight seats, no flowing air or air nozzles that you can turn air on you, for those who could have motion sickness this would be your worst nightmare. The pilot was great and experienced (which is what you want when flying 12 hours) overall I’m thankful knowledgeable pilots!
The food was terrible and totally inedible. If you are flying with ANA/United bring your own food it was a long flight to be hingry
I thought I bought the ticket directly through Kayak not a 3rd party
I like that we made it faster than regularly scheduled. Everything else was poor. The boarding was slow and chaotic. One person was screaming instructions to people that didn’t understand and there was only one camera so boarding was slow. The crew was not very friendly and one stewardess was extremely rude to everyone the entire flight. The food was not good and not themed to the country we were going to like every international flight I’ve taken. Lastly the seats were awful. After this flight I would never recommend United and will actively avoid booking another flight through them.
When I checked in, it printed two bag tags. The helper said they would cancel the other. They canceled both and my bag was left behind
It was really fast to Tokyo. Much faster than the budget carriers. However a lot less space than international flights.
The ladies are great seats should be a little bigger!
Couple of hours delayed, we had to re-booked our Shinkansen reservation twice. United Aiines need to improve their time!
The check-in started 3 minutes early; there were people lining up a half hour before. I was third, and I got checked in and passes in hand for my connection as well; I walked away from the desk one minute before it was even supposed to be open. Amazing. That said, the food on the first leg of my trip was not good, and I didn’t finish it. Second leg, it was tasty. You get a cup of Häagen-Dazs after dinner. The staff were polite and helpful. Will use again.
Crew was fantastic. Seats were not completely lay flat but still comfortable to watch a show. International food was lobster which was very big but a little tough. The scallop appetizer was delicious. Loved the individual air conditioning vent at each seat. Flight overall was very smooth and very good.
Staff was friendly but couldn't find way to track them down during flight. Food tried to be gourmet but was just too unusual. Business class seats were hard. Even sitting on the pillow, was still painful. Have to give them credit for on-time flights and decent gate area.
This was my first time ever flying China Eatern and it will not be my last. I was very satisfied with my whole experience and trip. Thank you very much and until soon.
It was just fine. The sirlines did live up fully to my expectation.
The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.
While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.
While boarding at PVG, there was a ticket checking by the gate, then there was another ticket checking right at the bottom of the escalator, which created quite a dangerous congestion. Don't understand why the duplication?
I was traveling alone with an infant, so the crew was incredibly helpful. Both the international and subsequent domestic flights were impeccable.
Plane was good. But food was bad and air host was so rude. I will never fly with China Eastern again
The flight was delayed by 2 hours, although to their credit they delayed my connecting flight so people could reach it. Also their site is a nightmare to navigate on a phone. Everything else was good.
The ticket was last minute buy so no concerns about the pricing this time, but the crew in general could have been more accommodating, helpful.
CTU-KMG-CNX with 1.5 hr connection at KMG. Doable but just barely bc immigration exit from China is at the last flight leg, here: KMG to CNX. We hauled out of the domestic terminal to reenter at the international departures (luggage checked thru to CNX thankfully). Immigration had only two agents, even though KMG gets a HUGE number of foreigners. It took forever for such a shot line. Then security also took a while, so I just just made the connection. Recommend if you exit China with domestic international transfer, plan for 2+ hrs to avoid a heart attack. Airline personnel don’t suffer if you miss the flight, you do. Plan accordingly.
Amazing experience, tonnes of leg room, great crew and smooth flight. Especially for this price for business class.
Great Value with Tway Airlines I highly recommend flying with Tway Airlines—especially if you're looking for a budget-friendly option. While the lowest fare comes with limited luggage allowance, it suited me perfectly since I was traveling light. Check-in and boarding were impressively fast and hassle-free. The ground staff and cabin crew were exceptionally polite and courteous throughout the journey. Although the aircraft was an older model and lacked inflight entertainment, this was a minor trade-off considering the ticket cost was nearly 70% lower than typical fares on the ICN–FRA route. If you're focused on value and efficiency over luxury, Tway delivers a smooth and pleasant experience.
I liked cleanliness, comfort, kind staff. I thought communication about meals could be better. We did not know how we were supposed to ensure we had food and drinks in our booking
ok flight, but charged for everything. water, food, baggage. no free water available, I had to plead to give me water to take medicine.
Need to consider about zero entertainment services and lack of flight information!
I can't board the 2nd flight due to the last 1st flight. In the 1st flight check-in, I can't board due to the stupid problem of K-ETA visa. The booking system and the flight company should inform the customer a few days earlier. This is the worse experience in my life. I won't use KAYAK and the airline anymore. My friends were also surprised about this stupid situation. I won't use KAYAK and T'way anymore.
I can't board the flight due to the K-ETA problem. You should inform the customer clearly a few days before the flight. I can't cancel/change the flight now. This is the worst experience in my life. I also never hear about this kind of bad experience. I won't use the booking system and the flight company anymore.
