Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Amazing service on board in business class. The lounges are also great. The inflight entertainment could do with a larger selection and the food choices more but overall, very pleased.
Bad experience; they are not good anymore. They charge too much for luggage seat are so uncomfortable, Flight delays which may miss your next flight, they don’t care if you miss the flight or not. Zero customer services for front desk representatives Istanbul's airport I’m not using this airline any more.
Stale, bad and limited food, drink options. Entertainment system was broken, old and had barely any latest contents.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
The flight was delayed and there was no response from Turkish Airlines
Clean, well presented, comfortable business class seats. Good service and attention and good privacy when needed. Excellent trip and would use them again.
Both flights were late. One by 40minutes other by 50 minutes
One hour before landing was the most scary part of my life. The plane just dropped from the air . No explanation or apologies from the captain. Women and children screaming everywhere. Would like to know what happened
Mediocre movies Too cold Didn’t have extra blankets Check in was too long (60-70 min coming 3 hours early) Breakfast was terrible Great WiFi however And smooth ride Dinner was decent
No difference between US airline and Qatar. Both cramp as many people. The airline seems to change planes without notice choice is seating when making reservations online doesn’t match the plane a passenger is on. Especially paying extra. Nothing special No different than US carriers.
Wore experience due to delay and took me 3 days to reach my destination.
I had already opted for Vegan food before 2 months yet they say we have no record for it,
Too many boarding protocols. Never experienced with other international flights.
I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life
This was a really enjoyable flight. Even though I was in economy, I had a great deal of leg space, I had a nice meal, and the flight staff was helpful and friendly. A really great flight.
I lost my baggage and it’s been three days didn’t able to find out. Also ticket was issued for qatar airways but they ended up board me on to Indigo from Doha to Hyderabad. My trip made miserable without cloths.
Sitting arrangement is very poor and for entertainment options for Bollywood fans , need to add more movies and Hindi TV shows . Bcz mostly Indian people are spend more money to fly with Qatar so for their better entertainments please add more good TV shows . Thank you
Kuwait Airways is one of the airlines that has entered into competition with other carriers and has become distinguished in the quality of its services. However, it still requires further development, particularly in its digital services related to airport operations and in-flight entertainment. I believe that over the coming years, Kuwait Airways may reach a highly competitive level in terms of the services it provides.
I do not have any issue after travelling but not able to return back to Newyork because my flight is cancelled. Requested to refund my full amount.
Are you KIDDING RIGHT NOW?!? SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!? ARE YOU FEELING OK???
Food is terrible, service is not good. Staff were not personable and rushed food service.
Boarding /lounge :Chaotic boarding , business /first class had a dedicated line but it was upto to the passenger to figure out and use those lines .Oasis lounge is clean but tiny so it felt over crowded . Neither the food nor amenities felt business/first class . Cabin and tech : 2-2-2 configuration needs to go . Leg space is cramped , headsets didn’t work . WIFI does exist or didn’t work on the entire 20 hour journey . Food and crew : Preordered “Hindu Non vegetarian” meal , crew was clueless , they didn’t even bother to ask if they weren’t sure what that meant . Served mediocre vegetarian food though menu had chicken /lamb options . In short , worst business class experience of all the airlines I flew to date . Not sure if there is one area they compete in let alone excel … avoid if you can .
Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.
Seats were comfortable. Be aware there is no alcohol on this airline.
Every thing was very food except the meal. It was a sandwich of something like a beef kebab. It was really bad in terms of hardness as well as taste. We were a family of 7 persons non of us could eat it his sandwich. Cake was good.
It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks
Everybody was so nice to treat me good all the workers When I came to Bangladesh there was just a little problem with the luggage but I got my luggage it took like two hours Other than that everything is good
Poor customer service, not keen to do the job, almost rude, no courtesy or even interest in customer service what so ever !
This is my second time within two weeks using them. I have bad experience with their Internet. They charge me $35 for Internet worked only for 15 minutes and then disconnected and they don’t even give me a credit or refund my money or give me a voucher about the food. It’s very bad test. There is no test actually and barely cooked still raw.
Excellent There was no hot beverages in the last hour
Crew was apathetic, in seat hardware was old and barely functional, WiFi (which I paid for) didn’t work for half the flight (I was refunded). They gave 2 meals on a 13 hr flight, whereas Etihad gave 3.
Awful, they made us rebook a ticket (out of our own pocket) because of a missed connection.
Excellent service all around thank you Royal Jordanian crew for the attention you have given us
Very good and good customer service and seats very comfortable
Short handed at the check in counter. There was only one person and so many people waiting
Staff were rude! Chairs are incredibly small! Comfort was minimal and food wasn’t edible.
Worst flying experience ever. Both kids fell sick from food afterwards. In flight Service was missing. Same food served for all meals and that too stale which made us sick.
Great flight and great crew. Many thanks to them for their hard work making our trip so relaxing.
The flight was never confirmed, I was not sent a ticket, and my account was charged for this flight. I’m trying to get my money back for a flight that was not booked or confirmed. Terrible experience
You adjourned my flight by 1h 30 mns and only updated me 1h30 mns before the new scheduled flight. I submitted an email to Kayak asking for a refund. It was the most stressful experience I've had.
Flight from London was delayed and we had to hurry up to catch the connecting flight to Riyadh
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
All good but air not give the pasing er any food even glase of water
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
There is no usb for charging the phone you should provide the water
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
