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Really great service throughout and the food was really nice. I can highly recommend thank you very much.

Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.

I have difficulties to book wheelchair for my parents returned flight

I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.

Flight was delayed by baggage loading onto the plane. This was attributed to "inclement weather" (some moderate rain) which could be said to be beyond the airline's control, but the problematic part was that the plane was boarded and doors shut so that passengers sat in a cramped plane with rising temperature (full flight) for an hour. The airline was aware of the status of baggage loading, they could have deferred boarding to keep passengers comfortable.

plus: service and personal assistance minus: online check-in did not work

Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service

I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed

A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.

Flight was delayed by 2 hours. No entertainment on the 737-800NG. Somewhat squeezy.