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The service was better on this flight from the long haul one, but still very poor from The Cathay Pacific of the past.

Nice staff, only one of the food services had a vegetarian option. Premium Economy was good - big seats and footrest. A little slow bringing welcome drink and often didn’t have the prosecco left on the tray - as though they are discouraging choosing that option. My only complaint is the wine/drinks served in a paper cup - I ordered a cognac on our previous flight and it came in the bottom of a paper cup, wine is poured into the cup like it’s a bucket!

Frequent Flyer number should.have been put in at time of booking.

Staff was very courteous. Plane was clean and quite spacious even in the last rows. Veg food could have been better.

I do not think there was much that could have been done to make it better. The delayed flight was due to bad weather. The turbulent patches were very unavoidable. Am simply thankful that there were no sudden and / or sharp drops during the flight. I do extend my compliments to captain Marcus I believe was his name and the rest of the crew. They all did an excellent job. My only question is whether I get a refund since the seats I had chosen and paid for were reassigned.

Everything and everyone were excellent except for the charge for using WiFi; there was no escape from this fee except to not use it.

More meal choice. There was only pork, beef and shrimp. I could not eat any of it and they had no alternatives

The worst experience ever! Lots of flight delays and rerouting that ended up doubling the total time. . I had to recheck my luggage because I was rerouted to Tokyo and ended up on ANA flight. I missed connecting flight twice because of the delay at Cathy Pacific. Additional stop added, rerouted to a different country for connecting flight and ended up in long waits and delays.

The flight attendants were very helpful, efficient and courteous in helping everyone!

The flight from Hong Kong to Hyderabad didn’t have any power points to charge my mobile. Given we are no longer allowed to use power banks, giving customers the ability to charge even on short flights is critical part of the overall experience.