Old 777 on this route uncomfortable and in need of updating.
Frankfurt airport was awful! Brand new airport with modern technology but a process that does not keep up at all. Attitude of staff at the airport also disgraceful but that is normal in Germany. One security gate in the middle of Monday and machine clearly not working well. Immigration has 2 staff with serious attitude.
Very good from the beginning to the end. Amazing experience
Always enjoyed flying with Emirates, flown with others but they don't really measure up. The others are cheaper without a doubt, but not as good as Emirates
Child’s meal was great along with other nice touches for kids.
The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Boarding for business class passengers can be improved. Also, when debarking the aircraft, Economy passengers are let off first due the way the configuration of the cabin upstairs.
The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.
On time take off and early arrival, what else can one want
The food and drinks were good. Other than that airplane cabin and bathrooms were dirty and airplane was HOT.
I don't know other staff but the guy who checked me in was completely non friendly. Did not greet even. Looks like he is not the man for this job. In flight crew was good but they were all messed up with the delivery of special meal. Looks like they were delivering special meal for the first time. Gifts for Umrah travelers were distributed to few travellers as they ran out of back packs. Even in soft drinks coke was not available. Totally understand satisfied.
the cabin was kept too hot. couldn't sleep as a result
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
The best airline food being served for business travellers. Excellent food.
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Pathetic flight. No inflight entertainment and seats were very cramped
It’’s cheap airways and not worth code sharing with Etihad. They charge for everything…
I bought a full price ticket for business class on kayak and my seat selection was not Included, I had to pay more and WiFi for example was not Included in my seat. My travel companion who bought his ticket for the same business class price had these features included in his ticket therefore I am not happy with my purchase via kayak.
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Crew was amazing as usual. Very comfortable for a 13hour flight. Check in at ATL was terrible. Ticket counter charged me $200 for a small bag. Apparently Kayak sold me a zero luggage ticket. No carry on no checked. So the check in desk charged me a bullshit $200 dollar fee for a small gym bag weighing less than 20lbs. In true 3rd party ticket buying. This will turn into a finger pointing process between Kayak and Etihad. Now I'm going to have to ship my bag back in the mail a day ahead of my return flight.
The flight from Abu Dabhi to Bangalore was terrible. The plane was an order model with no onboard entertainment. The beverage selection were very limited.
Same problem place in the middle so small Im 1,85 m so not good 👍
second leg was more comfortable. Customer service in Abu Dhabi is okay.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
Sits are very uncomfortable and food quality should be improved. Alcohol you have to ask and wait for more then 1/2 hrs. Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
I resent being called a ‘guest’ of Pegasus airlines and then they refuse to give me water, because they want to sell it to me. Also, the baggage allowances are ridiculously stingy. I also resent the way staff are on the look out to catch passengers out. I would never dream of treating my ‘guests’ like Pegasus treats us.
It was a safe flight with a friendly cabin crew.
Pegasus Airlines which is the most efficient and cost worth low cost airline all over the Europe
The crew were outstandingly kind and cheerful. We carried our cat and they offered help.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
Pegasus is a clean safe and most importantly CHEAP way to travel. If you travel a lot on a budget, it can be a great option
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
