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I really liked that the pilot stay Ed touch with us during the flight, about bumpy weather coming up & during it. He spoke slowly enough we could hear him & it was comforting. The flight attendants had to take their seats a couple of times so it was nice to hear the pilot. The flight attendants were amazing. They all seem to work well together and to have good spirits when dealing with us. Much appreciated.

The flight was right on time and we made our connections

the snack at the end was an improvement of previous flights of a year ago . crew were responsive and gave good service

I was rescheduled when I missed my flight due to border clearance issue

Better to not serve food if those are the options

Better entertainment & food options more may be adding chicken option or on vegetarian side good quality pasta

Ditto to what i said earlier. I thought my earlier response included this flight too!

The flight was clean, boarded on time, provided priority boarding since I checked in my carry on. The food was ok, it could have been better. The worst experience was one of the flight attendant talking rudely to the passengers sitting in the seat in front of me. Those passengers spoke broken English and might not have had enough experience flying, but that is no ground for any disrespect. It is the attendant’s job to be respectful to all passengers, of course if someone misbehaves with them. I don’t think this couple misbehaved with anyone on the flight.

The advance business class boarding got us onto the bus to the plane slightly ahead of the economy class but all of us scrambled to climb the stairs onto the plane together. Business class on this flight consisted of only an empty seat between three seats economy style seats. Good thing it was a short 1hr 20 min flight.

The crew was extremely supportive and helpful for my mother that needed wheelchair support.