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It is great airline if your final destination is Izmir or surrounding cities. Just don’t expect Emirates experience and you will be fine.

Flight departed on time, all went well, crew, flight, plane, we landed on time, exceeded our expectations,

It’s not good airline is very cheap and not organized and everything expensive inside the aircraft

Couldn’t take this flight and 2nd flight in the trip was cancelled.

Horrible experience, no one has any answers especially if you are just using the airline for connection. The planes are old, the crew did not understand English and made no attempt to explain.

Checkin with agent-no eye contact, no words. No smile. Agents late to open checkin counter. Flight was full. Child in back of my seat pushing with legs and feet, thus moving the backrest of my chair. No attendants during the flight, only before takeoff and at landing. Plane ride itself was smooth and quick. Good pilot landing at airport.

The WiFi didn’t work throughout the whole flight. So we couldn’t access the entertainment and we couldn’t even access the English food menu since the QR code only works if you’re on the plane’s WiFi.

Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.

The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.

Wasn’t able to check in online and checkin line at airport took over an hour