Amazing crew, delicious food and drink selection. 12hr felt more like a 4hrs. Comfortable beds. Can’t wait for the new business class cabin
Stuck on a plane for 6 hours due to a technical or mechanical issue.
Flight was delayed for a hour from Warsaw, not sure why. When we landed in Chicago, plane was still on the runway for about half a hour. Took a while to get off.
The flight itself was pleasant and on time. Crew was very good. However, breakfast food was barely acceptable. Unfortunately this satisfies the recent industry standards. I asked for a sandwich with ham (another choice was cheese), but received a sandwich with roast beef.
The seats are small and the movie selection was disappointing. However, the food was excellent and the cabin crew was attentive and kind.
Very courteous staff. Abnoxious passenger in front of me who reclined her seat all the way without warning and without considering the person behind her. My flight ORD-WAW was so much more pleasant because of the courtesy of the passenger in front of me.
Once again very friendly helpful staff A short flight but not only on time actually a bit early
I would like to be able to choose the seat before the flight without paying extra money. Family members should not to be separated from each other.
Flight was delayed by a hour could have been better addressed. Flight was fine with great service by the flight attendants
The flight was delayed by an hour which caused me to lose my car rental in Vilnius
The ground crew members at check in counter were courteous. The boarding was seamless. Flight departed as scheduled. Service on board was great
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
The flight was great. From the first to the last step, the staff was very helpful and understanding. I also always enjoy Turkish Airlines food because it’s flavorful, fresh (like salads and very delicious bread ) and has special things like olives, dates… I loved that bean salad and apricot pie. I also enjoyed the movies. Thank you!
Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.
On this route the plane was also late and I almost missed a connecting flight to Tashkent. Moreover, my bag did not arrive with the same plane and only on the next flight from Istanbul. I was supposed to travel further from Tashkent to Astana and Saudi Arabia and if I didn't collect my bag in Tashkent I would have missed the next flights because I couldn't travel without my bag and all valuables inside it.
The inflight Wi-Fi was poor or non-existent however the entertainment system was good. The staff are good and effective but don’t really relate well to the travellers (a smile and a “how are you” would not go astray). Not the worst airline, but if they improve they could be leaders.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Crew on this flight was terrible. Especially one practicular female , she was harassing us and other families with children. Flight was good overall, if not her being rude and aggressive
We were on business class from TLV to LAX When TK canceled their TLV to IST flight nobody could help us to rebook a flight at TK
Flight was long but quite comfortable and flight attendants were very attentive to the asks and needs. Very polite and available on a first call. Food was OK, nothing special, entertainment is something that airline must fix as soon as possible, poor selections, nothing pretty much available.
First of all the luggage was not included when I booked it said it was included. And finally flight seat was broken and poor quality plane.
The passengers in business class were completely uncivilized and loud. Didn’t allow most people to relax and enjoy the flight. There must be a rule to keep people in check or they can loose their seats to economy.
do not represent the transfer of the bus between the terminal
Ok but not great. Boarding started significantly later without clear announcements about the delay etc. Onboard entertainment is outdated (old titles)
It was a good flight. But since this is long flight would be good to have a bit more entertainment on board, like, more movies, WiFi on board. I've enjoyed this flight in general.
Terrible experience top to bottom. Hope to never fly their airline ever again.
Terrible service and plane Just 3 toilets for over 150 passengers No screen A flights of nearly 8 hours. A disgrace
It was friendly and I enjoyed the flight very much.
We booked business and they offered nothing during the 1 hour flight