107€ Find Cheap Flights from Frankfurt am Main to Lourdes

Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.

I need assistance and I could not fault it at all. I suffer anxiety and I was always put at ease by assistance staff, and the banter was good. On board the staff was so very nice and kind and showed empathy. Thank you to them. It was my first time travelling since I lost my husband and was so grateful to them.

Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.

Waiting outside for a long time is not really necessary

Guide passenger if fhey board from front or back door cause it was a total mess

The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶

Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.

I didn't know that all connecting flights require online check-in two hours in advance, so I was fined 55 euros. This is a lesson learned.

Flying from Hamburg to Stansted was a nightmare if I have to be honest, the flight was due to leave at 15:50 and we ended up not taking off properly till 16:56. They really don’t have enough people doing the sorting of baggage where you get the sticker for your case before the security check, going through security was 10x more faster then the whole baggage situation.

A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation