Outstanding even though the 330 was one of the oldest in the fleet. The difference was the attentiveness and responsiveness of a really experienced flight attendant. For airline food great variety of interesting choices and good tastes supported by a good wine selection.
There were no charge points for phones on the economy seats. The seats were comfortable overall. Food was okay.. flight was on time
It was really nice experience by flying this klm flight.I personally recommend everyone to please try this klm flight
It was really nice journey i personally recommend klm flight
The crew were unprofessional with a racist element. I was physically abused as well from one of the crew members
Empty seats next to me - wish it had been for a longer flight!!
Terrible last row seats many seats available but no offer to move to better seat
At the airport, terrible, I do not want to even remember it. It was too humiliating for a business class passenger.
Flight was ok but lack of communication cost me to literally beg to be put on another flight as connecting flight had departed
The immigration hall in Amsterdam was understaffed, so passport checking was slower than it should be for a major airport. They need to get the automatic readers up and running for non EU passport holders. Waiting in line after a long flight feels a bit abusive.
I was rescheduled when I missed my flight due to border clearance issue
Better to not serve food if those are the options
Mechanical issue caused me to be stuck in Vancouver for 2 days
Better entertainment & food options more may be adding chicken option or on vegetarian side good quality pasta
Couldn't fit knees, only 1 toilet working, didn't get anything to drink cause the stewards were not able to get to us
Ditto to what i said earlier. I thought my earlier response included this flight too!
The flight was clean, boarded on time, provided priority boarding since I checked in my carry on. The food was ok, it could have been better. The worst experience was one of the flight attendant talking rudely to the passengers sitting in the seat in front of me. Those passengers spoke broken English and might not have had enough experience flying, but that is no ground for any disrespect. It is the attendant’s job to be respectful to all passengers, of course if someone misbehaves with them. I don’t think this couple misbehaved with anyone on the flight.
The advance business class boarding got us onto the bus to the plane slightly ahead of the economy class but all of us scrambled to climb the stairs onto the plane together. Business class on this flight consisted of only an empty seat between three seats economy style seats. Good thing it was a short 1hr 20 min flight.
The crew was extremely supportive and helpful for my mother that needed wheelchair support.
Staff was friendly helpful also good timing I rate it a 10 out of 10
