a longer gap btw the supper and breakfast would have been better - felt like the sleep was way too fragmented on this red eye flight
I loved the full Taylor Swift selection but felt that the other selections were limited, didn’t span the popular music eras nor a wide enough range of music genres. BUT the seat and bed were GREAT (it was wide, long enough, had great storage, firm enough to uphold body postural comfort). Outstanding crew and really great food - gourmet innovative dim sum breakfast so different from the boring standard fare offered by many other business class products.
The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class
The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.
It was very good experience on board to Sydney with SQ.
I very much liked and appreciated the service on board. The seating arrangement in Business feels uncomfortable. It's not made for tall people, in any case.
Fantastic patience when one of the passengers behind me was an absolute horrible, horrible person and the girls just kept smiling and doing their job with patience and kindness. Well, done to the crew.
Didn't like much at all Nowhere near enough legroom, narrow seats. Aisles not wide enough for safe food trolley access and husband had his knee hit cos not enough leg room. Would take a lot to convince us to fly Singapore Airlines again which is a pity cos it was always our go-to airline
plus: service and personal assistance minus: online check-in did not work
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.
Always my favourite airline. On time, lovely staff, clean comfortable seats. Well done
Check-in process at Bengaluru airport was atrociously slow. Emirates should allow baggage drop option after online check-in and verification of documents. The rest of the flight was quite good and we didn't have any complaints.
Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!
Business class points redemption - good value for points paid, dubious value if out of your own pocket, domestic class business product okay for this length of flight. The flight left and arrived on time, crew were good, aircraft was a bit old and tired, but still miles ahead of their competitors in Virgin and Jetstar.
Was bumped to a later flight because of inefficiency on part of the airline.
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
The old Plane had not been cleaned properly in a long time.
Terrible. 6 hour delay with no explanations and only 15 dollars in food credits. A disaster. I'll just leave it at that.
Too many passengers are bringing on too many large items as part of carry on baggage where it should be checked in. This is not the fault of Qantas but the stupid mindset passengers have now about trying to bring anything and everything on as carry on luggage where it should be checked in.
Plane a little late departing, but not an issue. The pilots humour when he said “I will try to make up some time…. I know a few short cuts to Adelaide” made the passengers chuckle. This is what makes Qantas “Australian”.
The staff we fantastic and seemed to work very well with each other
IFE didn't work. Wifi didn't work but they eventually managed to reset it. Our original flight was cancelled, so rebooked onto new flight seated apart from travel partner.
No individual entertainment screens on this flight. Would have been nice to know beforehand.
The crews are always great. The plane is a little long in the tooth, but landed on time. Second flight with TA this holiday and I’m impressed
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
The crew was not professional enough for that time. Multimedia connection had a problem frequently
With a 4 hour delay its was a very basic flight which was just bearable. We were offered food vouchers for the delay and then they didnt work, so that was annoying. Also poor communication about the delay which got pushed out 3 times.
Make sure to request a vegetarian meal in advance. They printed out menus for all passengers with the options but by the time they were halfway through (for breakfast and dinner), the vegetarian options were already all taken.
I enjoy flying with Turkish Airlines and such good hospitality among the crew memebers
First was canceled no compensation second day was delayed Worst airline I have ever seen
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
The flight was delayed by 1.5 hours without much explanation and they ran out of complimentary bag for inflight comfort. Would like to know if i can can get compensation
It was very good. It was a long flight and being a tight with little leg room.
Very efficient and professional staff. Food was good and so was entertainment selection.
Crew and food was good, ok leg room if you don’t have a big box under the seat. And the seats are so narrow (I’m only 70kg), will consider an alternate airline next time
Boarding from DOH to SYD the Business Class were pointed in a separate gate but no one there to receive us. Otherwise it was ok.
The flight was delayed and one member of the crew was a bit rude. But apart from that all good.
Boarding delayed, no communication. I left the lounge, and heard a final call, boarding started after a 30 minutes.
The staffs were very good and helpful especially since we were traveling with a toddler
Ordinary Indian food... Not great. Limited movie and TV selection
This was a really enjoyable flight. Even though I was in economy, I had a great deal of leg space, I had a nice meal, and the flight staff was helpful and friendly. A really great flight.
Very tight seating. Crew seemed too dis interested and too slow to remove main meal trays.
