I’ve never heard of discover airlines but will definitely be on the lookout for future flights. Everything about the trip was perfect. The staff were exceedingly friendly and helpful. The only critique; there was a delay and gate change and this fact was NOT well published! My eTicket was NEVER updated with the new flight details. We ran the whole way from our connecting flight only to find that our flight was delayed. Very frustrating. Additionally, there was NO announcement regarding the root cause of the delay. The uncertainty about the cause of the delay contributes to the overall frustration. One other small matter onboard; one of the toilets was unavailable (or perhaps malfunctioning) and NO explanation was given nor was any workaround explained. It would have been less frustrating if they announced why the toilet was lock and explained the alternatives in detail. That way the foot traffic congestion could have been minimized.
Basically a low cost airline, with very small seats, mediocre food and staff not particularly nice. Not a pleasant flight
Plane was old and small. Crew was not very friendly and didn’t check in much or offer water more than 2 times over a 8 hour flight.
We were on a full-service fare as part of a long-haul trip so it was disappointing to be on such a no-frills flight (no meals/hot drinks/entertainment) especially for a 3.5hr flight, at the start of a long trip. The crew however we’re lovely & friendly.
Boarding on a heavy rain oitside new airport with bridges.
I thought it was good. There's not much you can do for a short flight for entertainment and the comfort was nice.
We had delayed flight (as usual for Dublin airport!!) for around an hour but the biggest surprise was the seats!! So tight with so tiny leg space. I could barely fit into it. Huge disappointment comparing with other airlines (even Ryanair). Complimentary water and crackers was nice touch but not be able to buy warm food like everywhere else is a joke. Also, on board prices are extortionate (even Ryanair is cheaper. Small can of coke is 4.5 euro!!)I remember times when it was actually lovely to fly with CA. I guess those times are long gone now.
Somewhere between ordering the ticket and the flight my checked bag was dropped and I had to pay more for a bag at the airport. I am very unhappy with your service.
It was great for a short flight - but due to turbulence no service, and there is no entertainment Appreciated leaving and arriving on time!
I was very dissapointed with a crew member who was acting very inpolite and talking down to one man who did not realize that he should not have brought his carry-on bag into the plane. She was making faces showing resent. It looked really bad.
The airline is ok there was a delay but I made home ok Serving water for local trip for international to Frankfurt it was cracker and water Since it was a short trip it was ok I would not recommend for long flight
Check in terminal not working and the bag fell back on me and tore the skin on my arm
Let us know the airport doesn’t open until 5 am.
Flight was a code share of Lufthansa. Check-in, baggage drop, and flight was all with Lufthansa. Other than the flight being 30 min. delayed, it was pretty much a standard Lufthansa flight. They only offer a free water and chocolate; all other drinks and food are a la carte.
Just pushing back from gate now. Boarded into fourth aircraft with 13 hour delay to scheduled departure. Crappy experience.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Waiting outside for a long time is not really necessary
It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe
the boarding took a really lo g time, we were standing on stairs waiting to walk out to the plane. Seats are uncomfortable but it’s ok for a short trip. There is no entertainment. Follow the rules and will not have any problems or extra charges
It was delayed and there was no apology or any updates as to why. It was genuinely awful
This was one of the best travel experiences we've ever had with Ryanair. The flight boarded on time in Dublin, departed on time, and arrived on time in Split, even though the flight was full. The aircraft was clean, and all members of the cabin crew were both friendly and efficient. Even our fellow passengers were well behaved! So top marks to all concerned!
50 minute of delay on a flight scheduled after 22pm is really annoying. This was even the only flight departing from Frankfurt Hahn on that evening so the delay was inexcusable
It is standard with Ryanair, as FF with Ryanair you dont expect too much, and Ryanair never disappoints. At least it is reliable.
Unfortunately didn't realise how far away Frankfurt Hahn airport is from Frankfurt the city. Outbound flight was delayed by 2.5 hours and no communication at airport, just a whisper emknating through the packed crowd ready to board at the gate as someone read out an email they had received. All rather poor and pathetic
That was the last time I booked Kayak. The connecting flight got canceled and the trouble shooting terrible. Next times, I will book the airlines directly. Good bye
I want to highlight the crew members and their excellent work and professionalism. They work hard to make a long trip the most comfortable as possible, the food and drinks they offer are pretty good. And they are always asking if you need something else. I have had experiences with other airlines where you have to basically beg for a bottle of water. This is not the case. Highly recommended!!!
Way too crampled. Charge more and put in less seats.
I was first assigned a seat that could not recline fully and was at the back of the craft. I was not able to select another seat during check-in even when opting to pay for selecting a different seat. I had to contact the airline and spent 25min with a chatbot and was then transferred to an agent who was very helpful and could change my seat (free of charge). The entire process took me one hour. If I happened to not have that hour available this would have been a problem. And that was only to check in. The next problem is that the airport lounge I had access to is located landside. How strange. So it means that you need to allow time for security check and passport control and boarding time when leaving the lounge, which makes it almost pointless having lounge access unless you have a very long layover or arrive 5 hours before the flight. Inflight service was okay. But not up to par with the likes of QA, SQ or CX, even though the price is the same or even more. It was much better than the domestic flight where Lufthansa is actually a low-cost airline with legacy airline prices.
One of the best airliner in the world But airport was very poor
Very bad 3 times change the gate and too much delay...
The service and flight was great. Luggage came out very quickly!
I ended up in Lufthansa to Zagreb because of our delay
Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.
I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.
It was a short flight, maybe an hour long. Everything was handled great.
Missed this flight. $5000 to rebook next day. Horribly rude staff in Frankfurt. Everyone we encountered was either not helpful or outright mean.
Condor's computers do not work. They do not leave enough time to catch a connecting flight. Condor had to book passengers on a different airline to make their destination. They lost my niece and nephew's luggage. The bathroom had pee all over it before the flight took off.
Awful!! We got stuck in the passport line for two hours. Condor acknowledges that the lines are really long but says it is not their problem and would only rebook us in two days. We are stuck in Frankfurt for two days and it cost us $500. Condor stated that they gave us a 1.5 hour layover which was more than enough time and in the next sentence said, yes we know the lines are a problem.
I used Kayak.com to buy plane tickets, which sent me to Underpricer. Immediately upon buying the tickets I started getting phone calls telling me that my "tickets were not guaranteed" unless I paid more money. I told them that if they've sold me on just the idea of a ticket, and not an actual ticket, then refund my money immediately. We argued, but they eventually said they would do that. They didn't, I refused the charge on my CC, the CC company eventually charged me anyway, and Underpricer still didn't cancel that ticket because I kept getting alerts to get on that flight. In complaining to Underpricer, they insist that it's my fault and that the most they can do is refund the fees. This company is using deceptive practices and harassing people, and the company needs to be banned from Kayak and from doing business in the US.
Premium economy meant only extended legroom and when the passenger in front of me leaned back, I lost the little space I paid for. Food was not great. Movie selection is okay. Feels somewhere between a mainstream and a budget airline.
Wish the plane actually landed at a gate instead of on the tarmac and have the passengers board very slow buses.
The jet is quiet but the food is uneatable and the new seats are horrible .One cannot find comfort on them. When do airlines learn that there is a better service for your clients. Go to a flying wing design save fuel offer a human seat where your arm does not interfere with your neighbor . Provide food that tastes good and offer free drinks
Horrible. Another delayed flight. So cramped! Poor food. So many unnecessary announcements.
Nice flight over the alps with spectacular views. Rome airport has good signage including on how to get into the city on the Leonardo express.
