As always Emirates is always dependent on the crew you get on the day and today was a good one. Everyone knew what they were doing and gracefully without hesitation . Great conversation all round even about the food and wine.
The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Emirates First Class is always a treat with Caviar and service is always personalised.
everything was great. I don't use on-board entertainment at all (I just read or sleep), but I appreciate that I couldn't hear anyone else's!
The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.
The internet connection did was not functioning as per normal.
On time take off and early arrival, what else can one want
I see I gave my review for this flight on my flight Zürich to Dubai rather than Dubai to Singapore.
service was slow, to get water had to press 4-5 times , crew come near but never notice, serving those they like to serve, hope this crew can improve their attentive ness and serve everyone respectfully.
The food was delicious. There has been a major improvement here in the last few years. Excellent, friendly service. An enjoyable experience.
Business seating is soooo uncomfortable. You can sit straight up or lay down. You need pillows behind you because the back doesn’t lay down. Those are need to “prop” you up. The chair has no padding whatsoever. Food was gross. I’ve eaten on Finnair before and the food was exceptional. This time it gave 2 people in our party diarrhea. It was the chicken dish. I took 2 bites and didn’t eat anything more. The flight attendants were nice. You needed an additional lounge in Terminal D at DFW Airport. After waiting 40 minutes to enter, we finally gave up and went to a bar across from the club doors. I’m unsure if I’ll ever book a Finnair flight again.
Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly
Flight delayed over an hour. They said they would hold our connection but then did not.
This has been the worst experiencia I have had traveling overall. More than 3 delays, no one answering questions, no one at the AA counter. No one at customer service and after having to change transportation to airport and spend the night at a hotel paid by me, we were delayed inside of aircraft for more than 2 hours!!! Bad experience!!!
Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate
The crew was very good, excellent, they help me with my needs.! Food was not that good.
Excellent service and always our preferred choice of airline. Was surprised we had to pay for soft drinks though. Other wise great airline and customer service!
Great flight. The crew was helpful in making sure everybody’s carry on luggage has a place to go. It was a short flight and Finnair made it fast and smooth.
Flight was missed and now we have to catch one the next day
The crew checked the immigration laws very quickly for Russian citizenship and confirmed our FVTF for Singapore for 96 hrs. Thank you.
it was great honestly for the melbourne flight a kit with blindfold and slippers was probided to each passenger on the seat and the food was really great will definitely recommend people take turkish airlines for travel not just on the sin-melbourne route.
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Seats are not clean inside the very dirty and need to improve
Excellent service. Made United 's business class look like a cattle car
Plane was hot in our section of aircraft making it difficult to rest. We informed the staff but adjustments were not made. Seats were terribly uncomfortable- unlike the other long haul flights we have flown on Turkish Airlines. It seems both issues are due to plane being an older Airbus
Crew was not proactive and were busy laughing and talking instead of attending the passenger’s needs. Meals were served in a hurried manner.
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
The food could be better. The service was okay. Could have done more to provide water throughout the flight.
Charged extra amount for the baggage wait. Even it’s less than 23kgs. Those machines are showing wrong weight and they were charging money wantedly from everyone.
Lobster starter in business class was not good, tough, served cold, and without butter. Movie selection was missing latest releases, did not offer older classic, high quality movies
Overall the experience was neat with crew being nice and caring especially to parent with kids. The free snacks option was okay. The kiosk at Philly airport didn’t work.
The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.
I had first class service from them. A little late taking off, but no major problem
The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.
Very bad. We booked 8 months in advance for 2 people but couldn’t get seats together. Food was so bad I couldn’t even eat.
This was a really enjoyable flight. Even though I was in economy, I had a great deal of leg space, I had a nice meal, and the flight staff was helpful and friendly. A really great flight.
Restrooms weren’t working properly. Food choices were too exotic.
Its a long flight. Please provide free wifi as soon as long ts not interfering with aircraft data.
The crew were really bad mannered! And spoiled all my mood throughout the flight!
It was excellent service in the snow storm gives us hotel and transportation. It will be more better if u can add one more meal because it’s a long flight boring journey. If you give extra meal time passes faster and can enjoy the trip better
It’s a business class ticket but they didn’t give a lounge access
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.
Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.
Horrible. After paying for seats, I was cramped, my daughters legs kept hitting the seat in front, I had no overhead bin space and no help from stewards on board, the food was served cold, when asked for snacks was told to wait and never received any, the flight was cold with no temperature controls. Entertainment was outdated. I booked this through partnership with American Airlines but will avoid in the future.
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience. The new airport is fantastic, as is the new lounge, a huge upgrade from the old airport and lounge!
Short travel duration. However, I had placed meal preference while booking my air ticket but was given vegetarian meal on board. Food was okay. Not so great. Didn't like Spanish eggplant, cold chickpeas salad. No hot soup was available. Everything cold cold only.
I could not book in online at all which is what I always do to secure a window seat which is my preference.
