The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
10,0 ExcellentAnonymous, May 2026JFK - BER
The plane's pilots, including the captain himself, thanked me for the flight. I know it's just marketing, but it was really nice to see these people. It's a great idea. Airplane food is never "good," but the entire crew and flight organization were top-notch. I really liked Delta, and I think I've traveled all over the world, and that was something new for me. Maybe even the old planes, the B767, but next time I have a choice, Delta will be my first choice. Thank you, a satisfied passenger :)
The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.
They lost my bag and I still haven’t received it yet
They lost my bag and I still have not received it
Communication on the delay, rebooking and how to get a hotel was poor. Mails, airport check-in and transfer desk said different things.
Safe and stable made me sleepy and I slept and dreamt 😂😂😂😂
I don’t like that an equipment change caused my seat to change from 23A to 44A. The boarding was also delayed. The crew were excellent, however and very attentive. The food was not bad.
Worst airlines either. First leg was delayed because of crew not available. My connection was missed so they booked me automatically the next day! But, impossible to get anyone on site, web site does not let me access my reservation anymore, confirmed by useless agents over the phone. My 2-leg trip with part in business class arriving at 4:10pm ends up in an awful 3-leg arriving at 9pm the next day with no way to even choose the seats and of course at the very end of the plane. I can understand problems arrive but the way Air France handle it is just unacceptable. You are on your own. Apparently getting you to your destination is the only thing they consider their duty. The customer experience and fatigue is none of their concern. And I have a status with them. I will reconsider my priorities when flying with Air France and encourage everyone to do the same.
3 hour delay but out of their control. App said I get vouchers but when I applied for them, they were nowhere to be found in my account
I bought business class tickets but the seats are exactly like economy with no comfort seats nor an empty seat next to me provided. Very poor, low quality airline.
Shady baggage policy that forces you to pay more money at the gate, even after you checked your bag dimensions during the bag drop. Will never fly again with this airline.
Ryan air is a scamming airline. They advertise that you have to follow they baggage policy and their employees just do whatever they feel like. My most recent flight, i checked to large bags and just paid for 3 cabin bags and priority. Apparently, according to the staff, they knew the plane had too full in the cabin. This meant they had to target a select number of bags to into the hold. Now, a normal airline just offers to take your bag at the gate for you, it is their mistake. Not Ryan air, they just tell you the wheel of your bag sticks out 2 cm, we will charge you almost what you paid to check your entire luggage immediately, then tell you it’s on you. I would have gladly paid to check in the bags in the bag check in, where they told me the bag was good to go. Never using this airline again. I used to enjoy the quick direct flights but I will never use them again.
Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.
Waiting outside for a long time is not really necessary
Delay in boarding with no explanation why. Stood for about 40 mins waiting to board
Slow and delayed boarding, including standing outside 15m in -3 temperatures, Late take-off approx 45 mins Very slow bag delivery approx 45 min - no explanation
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Nothing unexpected considering it is a Ryanair flight. It does the job. Nothing above, at all.
Take off was great but landing is always with a bump.
From boarding to disembarking, the whole operation was very efficient.
