I love to travel again and again in Emirates. Keep up the good work.
Great flight - Clubhouse met our needs, and the staff provided good service. Boarding felt a little chaotic, but given the size of the aircraft, it's always going to be challenging. Whilst the crew were friendly, the number of passengers meant that we received our breakfast items, but had finished breakfast before we were served a drink. Lunch was much better organised, and throughout the flight, the crew were attentive. Found the seats and ICE to be excellent. Disembarkation was fine, and everything possible to expedite the process was being done.
Very poor boarding experience with these remote gates and buses. Also these 777s bardy need a remodeling. Entertainment is a bit laggy. Food and crew is still among the better, but they seriously have to do something with these remote gates.
The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky
Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours
Very pleasant.The crews are very nice.Food were excellent.
Very bad groud crew taking bags less than 7kg Bad food Old plane
The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.
The first class experience was great but Frankfurt airport is very confusing. Badly signed all round. Boarding was not pleasant and check in staff was arrogant.
Food was not eadable. Testless and not apealing. order for indian vegitarian, recived spice less. combination of main course and side iteams are far away from traditonal food, serve less iteams. , but eadoble. Thanks
Fine. Stewardesses need to have less disdain for people and smile more.
No speakers provided for inflight entertainment which was available but couldn’t hear volume with no speakers. Check in by arrogant crew One piece policy for checkin despite being underweight weight limit in 2 pieces not allowed and ridiculous. Attitude of some arrogant air hostesses not appreciated. Many were polite however.
At the airport they posted on the board at 12:55 boardind closed instead of boarding slone and we had to run our heart to the gate to find it was a mistake!! It was just starting to board
Mixed boarding: there was no priority line. The lady at the check in didn’t know the different types of silver or gold membership she didn’t put the luggage in priority . They didn’t mention that the coffee will not be served sfter the lunch so i had to argue to have a coffee. ……
More or less was except able flight not much to complain!
I am Syrian and I travel over 6 times every year but MEA is proofing it deserves all the respect.
Meat should be of a higher quality or else just serve chicken next time its a safer option … Offering meat is fancy only if the meat is great…
At checkin they said we would board at 11:10, in the end there was nothing on the departure screens until 11:45 (for a 12:10) flight, and then the flight ended up being almost an hour late, and it’s not the first time MEA pull that kind of thing…
A321 is a small aircraft so I think the crew did there best from the point where I was sitting!
Wonderful new plane, very helpful and friendly crew, amazing flight entertainment system, and many other great things. Yet, the knefeh meal I had was so dry and poor to an extent that I was about to shoke with a tiny piece of it entering my airways. Apart from this everything was excellent. Thank you MEA & RHIA !
Liked the presentation and the seats. Did not care for the crew, they were efficient but not friendly and did not check if we needed anything
Changed to older plane with old set-up in Business class.
PLEASE GIVRE US PERMISSION TO BOOK SEAT NUMBER EVEN WITH FEES
Seats too much and for the price we paid eve thought economy we still had to pay $169 to check a ba that’s ridiculous and also my daughter needed water so she can take her medicine we push the boton for the attendant to get us water they never came we push it 3 times no one came and ask what we needed . Am not happy with the service at all I will not fly with TK anymore
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
The boarding was confusing everyone asking each other the same question is this going to Dxb? The seat was awful felt like your sitting on a bench. I would not recommend it to anyone.
Cross Atlantic flight terrible aircraft TK10 on the way back : Old configuration tacky . The boarding in Istanbul at the gate fly TK686 was a mess unorganized , very rude ground staff . Overall never again
Definitely not a fan of Turkish Airlines, their seats are very uncomfortable. Felt very cramped up. Food was very poor in quality too, very little to drink during service.
I love it, the internet is bad even i paid for it
The seat did not recline and we called the stewardess, he forced it to recline, but when we landed, it did not come forward because the seat was broken. The stewardess came, He tried to do it but couldn't do it, the flight commander came and spoke to us in a bad tone, telling us to get out of here, she waited at the head and acted as if there was a child and we couldn't get up, it was very shameful, I don't even know if it's true, but she said if you don't get up, the plane will not land and will keep turning around. Then a passenger pushed the seat from behind and it worked. Then we wanted to talk to the supervisor again, but she did not come next to us. We fly so much and this is the first time we encountered such a style.
Poor customer service, not keen to do the job, almost rude, no courtesy or even interest in customer service what so ever !
And it takes 35 min to get a ticket priority checked bag
I like the boarding on time , I like the respect from the male flight attendant but the female attendant could be better. Didn’t like the food
Plane is old and dirty. My recliner wasn’t working and I was in business class. And my entertainment kept freezing up Plane needs serviced and better maintained. And you may need to teach the crew a little customer service.
Not reserving the bassinet seats for babies who need it. Baggage allowance isn't good. Food quality very poor.
Not so good. Within 24hrs of departure, I checked the seat map and 6E, 6F were available. So i selected them. After reaching the airport, the staff said that those seats were taken away by someone. I told how could that be possible since the seats were taken away by me. But she insisted that someone paid for those seats. I disagreed because the seats were assigned to me. So she assigned us seats all the way down. When we boarded and plane took off, those 2 seats were vacant throughout the journey. To add salt to the wound, one of my bags went missing. I was left with only 1 pair of clothes which was in my carryon bag. After so many followup calls, my bag was returned on the 4th day. I don't recommend Royal Jordanians to anyone.
Two hours late getting in with no apparent reason for repeated delays.
I had bad experience, this flight from Amman to Detroit was delayed for 40 hours!!!! The staff are rude & the food was not good at all.
The staff (crew) was very unprofessional They don't care about passengers' complaints and don't respond when we call them The food is very poor and the seats are old, broken and making noises The plane is generally dilapidated and needs restoration
Their website has been created for better use by individuals and it does not allow me to create an account to manage the bookings and food options. the flight crew does not have any option for vegetarians their default option is non-veg if a person has a technical reason to connect their account they have no food choice during the entire journey. mine have a bad experience from DXB to JFK such a long drive with 2 kids.
Good, efficient flights both ways. Didn’t have food and no entertainment so can’t comment on those. Friendly staff that let me move to a row with no one booked.
Nice to have reclining seats for a change and great to have internet access
Delay after delay: no information besides what my Kayak app provided was provided about the delays. The plane was at the gate. Also, the gate, 100A, was incredibly warm, and the sun was beaming in. Boarding was disorganized with no groups announced.
Kayak - EDreams - Eurowings need to define clearer the hand luggage terms. I asked for add. hang luggage got charged by Eurowings for having add. hand luggage that was not included in my booking. I travel alot! I know the size dimensions never paid twice for hand luggage and cannot chase Edreams or put Eurowings in the wrong. Also there was severe delays on this flight. Issue getting bus on arrival and missed connections. Unfortunate will not use Eurowings
We checked in 4 luggage and only got 3 back & lost our 4th luggage. Our flight was from berlin sept 22. We arrived Copenhagen but only received 3 luggage. Missing 1 still 24 hrs after our arrival and our Cruise will be leaving tomorrow 9/24/2023. This is the second time that our luggage gets lost/delayed in Copenhagen
No food on plane.. flights scheduled 55 min..everything is very expensive on aeroport
Filthy plane, obviously not cleaned properly between flights, food crumbles in seat and carpet
Smallest seat I have ever seen. And they had a label with more Legroom but in fact where really tiny.
No cancellations but one flight delayed due to arrival airport industrial action. Comfortable
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
